# Ask the Community

**URL:** https://community.toggl.com/c/community-support/8.md?page=2

[Latest](https://community.toggl.com/latest.md) · [Categories](https://community.toggl.com/categories.md) · [Tags](https://community.toggl.com/tags.md)

**Page:** 3

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## [Change organization owner](https://community.toggl.com/t/change-organization-owner/946)

<div class="topic-metadata">

**Author:** [@pdhs](https://community.toggl.com/u/pdhs)\
**Replies:** 4\
**Last updated:** [August 14, 2026, 6:05pm UTC](https://community.toggl.com/t/change-organization-owner/946 "2026-08-14T18:05:05Z")

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Hi - our prior organization owner has left our company, so we are having a difficult time transferring organization ownership via the Organization/Settings tab since he is no longer here to accept the change. Can someone…

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## [Toggl 2.0 report column missing](https://community.toggl.com/t/toggl-2-0-report-column-missing/4986)

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**Author:** [@onehat](https://community.toggl.com/u/onehat)\
**Replies:** 0\
**Last updated:** [August 14, 2026, 1:15pm UTC](https://community.toggl.com/t/toggl-2-0-report-column-missing/4986 "2026-08-14T13:15:52Z")

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Which product is this about? Toggl 2.0 Topic content Hello. I’ve been using Toggl for years. Every month, when I’m invoicing clients, I download the “Detailed” report, delete unneeded columns, then send this to the clie…

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## [Overlapping entries](https://community.toggl.com/t/overlapping-entries/4984)

<div class="topic-metadata">

**Author:** [@johk](https://community.toggl.com/u/johk)\
**Replies:** 0\
**Last updated:** [August 13, 2026, 3:39pm UTC](https://community.toggl.com/t/overlapping-entries/4984 "2026-08-13T15:39:54Z")

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Which product is this about? Toggl 2.0 Topic content if I start a new timer from calender view by clicking ‘start timer’ on a previous entry, then sometimes entries are created overlapping. i.e., the new entry starts at…

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## [Hi :) My account, including the workspaces, has been permanently deleted. Is there any way to recover it? ](https://community.toggl.com/t/hi-my-account-including-the-workspaces-has-been-permanently-deleted-is-there-any-way-to-recover-it/3801)

<div class="topic-metadata">

**Author:** [@Gilidesign](https://community.toggl.com/u/Gilidesign)\
**Replies:** 5\
**Last updated:** [August 12, 2026, 7:25pm UTC](https://community.toggl.com/t/hi-my-account-including-the-workspaces-has-been-permanently-deleted-is-there-any-way-to-recover-it/3801 "2026-08-12T19:25:56Z")

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Hi :slight\_smile: My account, including the workspaces, has been permanently deleted. Is there any way to recover it?

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## [Toggl Tracker button not appearing in Notion pages](https://community.toggl.com/t/toggl-tracker-button-not-appearing-in-notion-pages/4742)

<div class="topic-metadata">

**Author:** [@windcoffee](https://community.toggl.com/u/windcoffee)\
**Replies:** 4\
**Last updated:** [August 12, 2026, 11:45am UTC](https://community.toggl.com/t/toggl-tracker-button-not-appearing-in-notion-pages/4742 "2026-08-12T11:45:09Z")

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Hi, The Toggl Tracker button (start timer) in Notion pages are no longer appearing for the past few days. Is this a bug? I remember using the button in Notion pages in May but starting from June 1st, the buttons are no …

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## [Cannot add subtask to subtask](https://community.toggl.com/t/cannot-add-subtask-to-subtask/4967)

<div class="topic-metadata">

**Author:** [@Dussodjomo](https://community.toggl.com/u/Dussodjomo)\
**Replies:** 1\
**Last updated:** [August 9, 2026, 7:02pm UTC](https://community.toggl.com/t/cannot-add-subtask-to-subtask/4967 "2026-08-09T19:02:23Z")

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Hello everyone, I am currently using the old Toggl, but I was excited to try Toggl 2.0 after reading the article Toggl 2.0 Subtasks which claims that you can add up to five levels of subtask. I am already using another …

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## [Owner access problem?](https://community.toggl.com/t/owner-access-problem/4963)

<div class="topic-metadata">

**Author:** [@Ariadna\_Frausto](https://community.toggl.com/u/Ariadna_Frausto)\
**Replies:** 1\
**Last updated:** [August 9, 2026, 8:51am UTC](https://community.toggl.com/t/owner-access-problem/4963 "2026-08-09T08:51:45Z")

</div>

Someone have issues to access on your own organization???

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## [Obsidian API Key](https://community.toggl.com/t/obsidian-api-key/4965)

<div class="topic-metadata">

**Author:** [@ItsMeTho](https://community.toggl.com/u/ItsMeTho)\
**Replies:** 2\
**Last updated:** [August 9, 2026, 7:51am UTC](https://community.toggl.com/t/obsidian-api-key/4965 "2026-08-09T07:51:47Z")

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I’m trying to set up Toggle 2.0 with the Obsidian plugin. It keeps telling me the API is unreachable. What do I do?

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## [The Firefox Toggl extension is constantly logging me out](https://community.toggl.com/t/the-firefox-toggl-extension-is-constantly-logging-me-out/4954)

<div class="topic-metadata">

**Author:** [@Isikyus](https://community.toggl.com/u/Isikyus)\
**Replies:** 6\
**Last updated:** [August 7, 2026, 12:30am UTC](https://community.toggl.com/t/the-firefox-toggl-extension-is-constantly-logging-me-out/4954 "2026-08-07T00:30:09Z")

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Hi, I’m having trouble staying logged in to the Toggl extension on Firefox. My Toggl extension button is displaying a red “X” indicating I’m logged out, but when I click on it and try to log in it doesn’t do anything. …

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## [Start/Stop time recording no longer working](https://community.toggl.com/t/start-stop-time-recording-no-longer-working/4952)

<div class="topic-metadata">

**Author:** [@ClaireS](https://community.toggl.com/u/ClaireS)\
**Replies:** 2\
**Last updated:** [August 6, 2026, 1:34pm UTC](https://community.toggl.com/t/start-stop-time-recording-no-longer-working/4952 "2026-08-06T13:34:41Z")

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\*\*When I opened Toggl yesterday, I noticed that I can no longer use the start/stop function to time record. This is how I have used Toggl for the last five years, so it has understandably thrown me somewhat. I seem to …

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## [User issue on Toggl](https://community.toggl.com/t/user-issue-on-toggl/4944)

<div class="topic-metadata">

**Author:** [@aimagency](https://community.toggl.com/u/aimagency)\
**Replies:** 1\
**Last updated:** [August 5, 2026, 1:06pm UTC](https://community.toggl.com/t/user-issue-on-toggl/4944 "2026-08-05T13:06:22Z")

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One of my employers has been added onto toggl and cannot see any clients/projects or track their time as it will not register them as a member on our portal. She keeps receiving the same error code and bug after accepti…

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## [New Time log is missing](https://community.toggl.com/t/new-time-log-is-missing/4948)

<div class="topic-metadata">

**Author:** [@kkhipple](https://community.toggl.com/u/kkhipple)\
**Replies:** 1\
**Last updated:** [August 5, 2026, 1:04pm UTC](https://community.toggl.com/t/new-time-log-is-missing/4948 "2026-08-05T13:04:36Z")

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as I’m adding new project + task, the new time log is missing from time entries.

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## [Toggl Track - Activity Data disappears after ~1 week](https://community.toggl.com/t/toggl-track-activity-data-disappears-after-1-week/4942)

<div class="topic-metadata">

**Author:** [@Lewis](https://community.toggl.com/u/Lewis)\
**Replies:** 5\
**Last updated:** [August 5, 2026, 1:04pm UTC](https://community.toggl.com/t/toggl-track-activity-data-disappears-after-1-week/4942 "2026-08-05T13:04:11Z")

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Struggling with an issue, whereby if I review my Toggl Track entries from over a week ago, the Activity Bar that appears beside each entries turns red, and when I click on it, the little window reports “No Activity Recor…

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## [Hours total for a in a report doesn't match Projects dashboard](https://community.toggl.com/t/hours-total-for-a-in-a-report-doesnt-match-projects-dashboard/768)

<div class="topic-metadata">

**Author:** [@Gilmour](https://community.toggl.com/u/Gilmour)\
**Replies:** 13\
**Last updated:** [August 4, 2026, 1:09pm UTC](https://community.toggl.com/t/hours-total-for-a-in-a-report-doesnt-match-projects-dashboard/768 "2026-08-04T13:09:56Z")

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Hello Toggl Community, When looking at the same 4 projects first in a report and then in the Projects tab, the totals of the hours for each project don’t match. All projects started within the last 12 months and the rep…

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## [Tracking breaks on Toggl Track](https://community.toggl.com/t/tracking-breaks-on-toggl-track/4941)

<div class="topic-metadata">

**Author:** [@rick\_johnson](https://community.toggl.com/u/rick_johnson)\
**Replies:** 1\
**Last updated:** [August 2, 2026, 6:01pm UTC](https://community.toggl.com/t/tracking-breaks-on-toggl-track/4941 "2026-08-02T18:01:23Z")

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When using Toggl Track, what’s the best and most efficient way to record breaks, such as a lunch break? Rick now I stop the running break. Create a new timer for my break. Stop that timer after the break is finished. Th…

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## [How to get a Saved Report token?](https://community.toggl.com/t/how-to-get-a-saved-report-token/4081)

<div class="topic-metadata">

**Author:** [@Jeremy\_Benson](https://community.toggl.com/u/Jeremy_Benson)\
**Replies:** 1\
**Last updated:** [July 31, 2026, 8:50pm UTC](https://community.toggl.com/t/how-to-get-a-saved-report-token/4081 "2026-07-31T20:50:28Z")

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I’m attempting to use the Saved Reports API endpoint but the docs are ambiguous about how to obtain a saved report token Saved reports | Toggl Engineering I’ve attempted to use the UUID from the Share URL but the API on…

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## [Idle time detection seems to be triggering too quickly](https://community.toggl.com/t/idle-time-detection-seems-to-be-triggering-too-quickly/4932)

<div class="topic-metadata">

**Author:** [@Isikyus](https://community.toggl.com/u/Isikyus)\
**Replies:** 2\
**Last updated:** [July 26, 2026, 11:23pm UTC](https://community.toggl.com/t/idle-time-detection-seems-to-be-triggering-too-quickly/4932 "2026-07-26T23:23:31Z")

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I have idle time detection turned on, with “Notify when idle for more than” set to 15 seconds. But I frequently seeing idle-time popups with smaller times than that, like 5 seconds. I do have the extension running in tw…

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## [A feature to pin the Mini Timer to the taskbar](https://community.toggl.com/t/a-feature-to-pin-the-mini-timer-to-the-taskbar/4927)

<div class="topic-metadata">

**Author:** [@meruna](https://community.toggl.com/u/meruna)\
**Replies:** 1\
**Last updated:** [July 25, 2026, 12:01am UTC](https://community.toggl.com/t/a-feature-to-pin-the-mini-timer-to-the-taskbar/4927 "2026-07-25T00:01:51Z")

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Hello. I am wondering if the following feature exists. A feature to pin the Mini Timer to the taskbar Reasons for needing it I keep multiple windows and programs open. Since the default toggle track is too large, I …

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## [Plan not syncing with Track](https://community.toggl.com/t/plan-not-syncing-with-track/4922)

<div class="topic-metadata">

**Author:** [@Bianca\_M\_Velez](https://community.toggl.com/u/Bianca_M_Velez)\
**Replies:** 3\
**Last updated:** [July 24, 2026, 10:37am UTC](https://community.toggl.com/t/plan-not-syncing-with-track/4922 "2026-07-24T10:37:18Z")

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I have Toggl Plan integrated but can’t track the time spent on tasks. When I click the timer button, it says, “Track Sync: unauthorized to perform this action,” but I’m the main user and both apps are integrated. Does an…

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## [Toggl 2.o down?](https://community.toggl.com/t/toggl-2-o-down/4921)

<div class="topic-metadata">

**Author:** [@dma\_stothart](https://community.toggl.com/u/dma_stothart)\
**Replies:** 6\
**Last updated:** [July 24, 2026, 10:35am UTC](https://community.toggl.com/t/toggl-2-o-down/4921 "2026-07-24T10:35:25Z")

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Hi All, Is Toggl -specifically Toggl2 - down? The app gives me an unresponsive blank window, when I go to the login page for Toggl 2, it’s also just a white screen. The phone app seems to work, although it’s not the eas…

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## [Idle time pop up](https://community.toggl.com/t/idle-time-pop-up/1287)

<div class="topic-metadata">

**Author:** [@afitz](https://community.toggl.com/u/afitz)\
**Replies:** 1\
**Last updated:** [July 24, 2026, 1:31am UTC](https://community.toggl.com/t/idle-time-pop-up/1287 "2026-07-24T01:31:25Z")

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ever since the update I now get ‘idle time’ pop ups any time I’m reading a page for more than a few minutes or writing some notes (on paper) on a website. this is really irritating as im not idle. Can i turn this featu…

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## [Toggl button not appearing in Microsoft To Do (Chrome Extension)](https://community.toggl.com/t/toggl-button-not-appearing-in-microsoft-to-do-chrome-extension/4032)

<div class="topic-metadata">

**Author:** [@Janko](https://community.toggl.com/u/Janko)\
**Replies:** 5\
**Last updated:** [July 23, 2026, 12:53pm UTC](https://community.toggl.com/t/toggl-button-not-appearing-in-microsoft-to-do-chrome-extension/4032 "2026-07-23T12:53:53Z")

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Hi, I am having trouble with the Toggl Track Chrome extension. The Toggl button is not appearing in Microsoft To Do, even though I have it enabled in the extension settings. Details: Issue: Toggl button is missing i…

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## [Freshservice integration. Timer won't recognize the "site"](https://community.toggl.com/t/freshservice-integration-timer-wont-recognize-the-site/4419)

<div class="topic-metadata">

**Author:** [@Greg\_Zielinski](https://community.toggl.com/u/Greg_Zielinski)\
**Replies:** 10\
**Last updated:** [July 21, 2026, 12:36pm UTC](https://community.toggl.com/t/freshservice-integration-timer-wont-recognize-the-site/4419 "2026-07-21T12:36:54Z")

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Post Title: Unable to get Freshservice detected for browser plugin Your Question/Topic: We have the site in a custom domain, helpdesk.companyname.com and I’ve tried the full URL and just companyname.com and our Freshser…

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## [Is Toggl Track planned to be translated into French?](https://community.toggl.com/t/is-toggl-track-planned-to-be-translated-into-french/4915)

<div class="topic-metadata">

**Author:** [@pverro](https://community.toggl.com/u/pverro)\
**Replies:** 1\
**Last updated:** [July 21, 2026, 12:27pm UTC](https://community.toggl.com/t/is-toggl-track-planned-to-be-translated-into-french/4915 "2026-07-21T12:27:53Z")

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Hi there, I’m using Toggl Track since 2020. It’s very helpful. I am wondering if Toggl Track will be translated in French version ? Wish you a very good week. Best regards. pverro

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## [Toggl Track's "Record Activity" started logging into the future?](https://community.toggl.com/t/toggl-tracks-record-activity-started-logging-into-the-future/4909)

<div class="topic-metadata">

**Author:** [@sj3vans](https://community.toggl.com/u/sj3vans)\
**Replies:** 1\
**Last updated:** [July 18, 2026, 6:01am UTC](https://community.toggl.com/t/toggl-tracks-record-activity-started-logging-into-the-future/4909 "2026-07-18T06:01:16Z")

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Post Title: How to report what seems like a bug-Toggl Tracker’s “Record Activity” started logging into the future Your Question/Topic: I use the Toggl Track app on Windows 11 all day long to track my time against projec…

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## [Project greyed out - Private](https://community.toggl.com/t/project-greyed-out-private/4877)

<div class="topic-metadata">

**Author:** [@DiogoMP](https://community.toggl.com/u/DiogoMP)\
**Replies:** 3\
**Last updated:** [July 16, 2026, 10:19am UTC](https://community.toggl.com/t/project-greyed-out-private/4877 "2026-07-16T10:19:20Z")

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Some of my projects became greyed out and now I cannot access them. I don’t know why but they are set as “Private”. I’m on a free plan but this has nothing to do with the trial finish as it happened way before that. H…

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## [I cannot login nor get a password reset email](https://community.toggl.com/t/i-cannot-login-nor-get-a-password-reset-email/4727)

<div class="topic-metadata">

**Author:** [@ReeseM](https://community.toggl.com/u/ReeseM)\
**Replies:** 3\
**Last updated:** [July 15, 2026, 8:59pm UTC](https://community.toggl.com/t/i-cannot-login-nor-get-a-password-reset-email/4727 "2026-07-15T20:59:27Z")

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Hello! Suddenly I can’t login to my Toggl account and I can’t get a password reset. Though the extension shows that I’m logged in, it doesn’t really show anything and everything I press shows an error.

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## [Issues with logging in](https://community.toggl.com/t/issues-with-logging-in/4898)

<div class="topic-metadata">

**Author:** [@Tom1](https://community.toggl.com/u/Tom1)\
**Replies:** 2\
**Last updated:** [July 14, 2026, 2:18pm UTC](https://community.toggl.com/t/issues-with-logging-in/4898 "2026-07-14T14:18:56Z")

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I can no longer login on the website, i have been using toggl for over a year now, and it keeps saying there is an error when i try to login with google. I have work i need to track, so im unsure whats going on, and gett…

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## [Billing changed to license instead of seats](https://community.toggl.com/t/billing-changed-to-license-instead-of-seats/4883)

<div class="topic-metadata">

**Author:** [@SWA](https://community.toggl.com/u/SWA)\
**Replies:** 3\
**Last updated:** [July 9, 2026, 7:19pm UTC](https://community.toggl.com/t/billing-changed-to-license-instead-of-seats/4883 "2026-07-09T19:19:35Z")

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Today I received a message stating that Toggl will start billing my company based on licenses, not seats. What does this mean exactly? How do I select the licenses or the amount? Will there be a price difference?

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## [LiquidPlanner browser integration not working](https://community.toggl.com/t/liquidplanner-browser-integration-not-working/4860)

<div class="topic-metadata">

**Author:** [@Darwood](https://community.toggl.com/u/Darwood)\
**Replies:** 2\
**Last updated:** [July 9, 2026, 2:10pm UTC](https://community.toggl.com/t/liquidplanner-browser-integration-not-working/4860 "2026-07-09T14:10:13Z")

</div>

We use Portfolio Manager (formerly called Liquid Planner) by Tempo. I see there are two options for Liquid Planner in the Integration page as there were (still are?) two versions of Liquid Planner; the legacy one and the…

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