# Ask the Community

**URL:** https://community.toggl.com/c/community-support/8.md?page=3

[Latest](https://community.toggl.com/latest.md) · [Categories](https://community.toggl.com/categories.md) · [Tags](https://community.toggl.com/tags.md)

**Page:** 4

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## [I cannot switch organizations.](https://community.toggl.com/t/i-cannot-switch-organizations/5005)

<div class="topic-metadata">

**Author:** [@Aniron27](https://community.toggl.com/u/Aniron27)\
**Replies:** 1\
**Last updated:** [August 19, 2026, 9:00am UTC](https://community.toggl.com/t/i-cannot-switch-organizations/5005 "2026-08-19T09:00:27Z")

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Which product is this about? Toggl 2.0 Topic content I signed up and created an organization, and I also received an invitation to another one (a work organization), but I can’t switch between them—nothing happens when …

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## [Can't receive "Your Toggl Code" verification email when signing up main Toggl account, stuck on "Verification required. Please try again."](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949)

<div class="topic-metadata">

**Author:** [@touch.the.sun](https://community.toggl.com/u/touch.the.sun)\
**Replies:** 7\
**Last updated:** [August 19, 2026, 8:56am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949 "2026-08-19T08:56:49Z")

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Hello, I’m trying to register a main Toggl account with my 163.com email address. The page keeps showing the error: Verification required. Please try again. I never receive the verification email titled “Your Toggl Co…

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## [Missing split entry in the Windows app right-click menu](https://community.toggl.com/t/missing-split-entry-in-the-windows-app-right-click-menu/4993)

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**Author:** [@Andy](https://community.toggl.com/u/Andy)\
**Replies:** 3\
**Last updated:** [August 19, 2026, 8:06am UTC](https://community.toggl.com/t/missing-split-entry-in-the-windows-app-right-click-menu/4993 "2026-08-19T08:06:15Z")

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Which product is this about? Toggl Track Topic content I’ve just got back from my holiday today, and when I right-click on an entry to open the context menu, the usual options aren’t there. What I’m missing most of all …

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## [Can't log into Toggl on my phone](https://community.toggl.com/t/cant-log-into-toggl-on-my-phone/4912)

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**Author:** [@research\_fox](https://community.toggl.com/u/research_fox)\
**Replies:** 3\
**Last updated:** [August 17, 2026, 5:32pm UTC](https://community.toggl.com/t/cant-log-into-toggl-on-my-phone/4912 "2026-08-17T17:32:44Z")

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I have just started a new toggl account and it works great on my browser. However, I can’t log into it on my phone. It takes me through the log in process then when it tries to load the workspace I get the error message …

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## [Unable to access Toggl 2.0 in a second organization — Terms acceptance is hidden behind the upgrade flow](https://community.toggl.com/t/unable-to-access-toggl-2-0-in-a-second-organization-terms-acceptance-is-hidden-behind-the-upgrade-flow/4991)

<div class="topic-metadata">

**Author:** [@Antonis\_Vlachos](https://community.toggl.com/u/Antonis_Vlachos)\
**Replies:** 0\
**Last updated:** [August 16, 2026, 3:38pm UTC](https://community.toggl.com/t/unable-to-access-toggl-2-0-in-a-second-organization-terms-acceptance-is-hidden-behind-the-upgrade-flow/4991 "2026-08-16T15:38:42Z")

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Which product is this about? Toggl 2.0 Topic content During the Windows onboarding, I accepted the Toggl 2.0 terms only for the organization I initially selected. My second organization then showed “0 members” and Toggl…

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## [Free Account - Report Limit](https://community.toggl.com/t/free-account-report-limit/4985)

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**Author:** [@Fiona\_Crocker](https://community.toggl.com/u/Fiona_Crocker)\
**Replies:** 1\
**Last updated:** [August 15, 2026, 12:00pm UTC](https://community.toggl.com/t/free-account-report-limit/4985 "2026-08-15T12:00:17Z")

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Which product is this about? Toggl Track Topic content I’m on the free account currently and haven’t even used any reports this month but for some reason the report counter hasn’t updated since I last used the reports t…

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## [Change organization owner](https://community.toggl.com/t/change-organization-owner/946)

<div class="topic-metadata">

**Author:** [@pdhs](https://community.toggl.com/u/pdhs)\
**Replies:** 4\
**Last updated:** [August 14, 2026, 6:05pm UTC](https://community.toggl.com/t/change-organization-owner/946 "2026-08-14T18:05:05Z")

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Hi - our prior organization owner has left our company, so we are having a difficult time transferring organization ownership via the Organization/Settings tab since he is no longer here to accept the change. Can someone…

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## [Toggl 2.0 report column missing](https://community.toggl.com/t/toggl-2-0-report-column-missing/4986)

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**Author:** [@onehat](https://community.toggl.com/u/onehat)\
**Replies:** 0\
**Last updated:** [August 14, 2026, 1:15pm UTC](https://community.toggl.com/t/toggl-2-0-report-column-missing/4986 "2026-08-14T13:15:52Z")

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Which product is this about? Toggl 2.0 Topic content Hello. I’ve been using Toggl for years. Every month, when I’m invoicing clients, I download the “Detailed” report, delete unneeded columns, then send this to the clie…

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## [Overlapping entries](https://community.toggl.com/t/overlapping-entries/4984)

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**Author:** [@johk](https://community.toggl.com/u/johk)\
**Replies:** 0\
**Last updated:** [August 13, 2026, 3:39pm UTC](https://community.toggl.com/t/overlapping-entries/4984 "2026-08-13T15:39:54Z")

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Which product is this about? Toggl 2.0 Topic content if I start a new timer from calender view by clicking ‘start timer’ on a previous entry, then sometimes entries are created overlapping. i.e., the new entry starts at…

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## [Hi :) My account, including the workspaces, has been permanently deleted. Is there any way to recover it? ](https://community.toggl.com/t/hi-my-account-including-the-workspaces-has-been-permanently-deleted-is-there-any-way-to-recover-it/3801)

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**Author:** [@Gilidesign](https://community.toggl.com/u/Gilidesign)\
**Replies:** 5\
**Last updated:** [August 12, 2026, 7:25pm UTC](https://community.toggl.com/t/hi-my-account-including-the-workspaces-has-been-permanently-deleted-is-there-any-way-to-recover-it/3801 "2026-08-12T19:25:56Z")

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Hi :slight\_smile: My account, including the workspaces, has been permanently deleted. Is there any way to recover it?

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## [Toggl Tracker button not appearing in Notion pages](https://community.toggl.com/t/toggl-tracker-button-not-appearing-in-notion-pages/4742)

<div class="topic-metadata">

**Author:** [@windcoffee](https://community.toggl.com/u/windcoffee)\
**Replies:** 4\
**Last updated:** [August 12, 2026, 11:45am UTC](https://community.toggl.com/t/toggl-tracker-button-not-appearing-in-notion-pages/4742 "2026-08-12T11:45:09Z")

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Hi, The Toggl Tracker button (start timer) in Notion pages are no longer appearing for the past few days. Is this a bug? I remember using the button in Notion pages in May but starting from June 1st, the buttons are no …

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## [Cannot add subtask to subtask](https://community.toggl.com/t/cannot-add-subtask-to-subtask/4967)

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**Author:** [@Dussodjomo](https://community.toggl.com/u/Dussodjomo)\
**Replies:** 1\
**Last updated:** [August 9, 2026, 7:02pm UTC](https://community.toggl.com/t/cannot-add-subtask-to-subtask/4967 "2026-08-09T19:02:23Z")

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Hello everyone, I am currently using the old Toggl, but I was excited to try Toggl 2.0 after reading the article Toggl 2.0 Subtasks which claims that you can add up to five levels of subtask. I am already using another …

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## [Owner access problem?](https://community.toggl.com/t/owner-access-problem/4963)

<div class="topic-metadata">

**Author:** [@Ariadna\_Frausto](https://community.toggl.com/u/Ariadna_Frausto)\
**Replies:** 1\
**Last updated:** [August 9, 2026, 8:51am UTC](https://community.toggl.com/t/owner-access-problem/4963 "2026-08-09T08:51:45Z")

</div>

Someone have issues to access on your own organization???

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## [Obsidian API Key](https://community.toggl.com/t/obsidian-api-key/4965)

<div class="topic-metadata">

**Author:** [@ItsMeTho](https://community.toggl.com/u/ItsMeTho)\
**Replies:** 2\
**Last updated:** [August 9, 2026, 7:51am UTC](https://community.toggl.com/t/obsidian-api-key/4965 "2026-08-09T07:51:47Z")

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I’m trying to set up Toggle 2.0 with the Obsidian plugin. It keeps telling me the API is unreachable. What do I do?

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## [The Firefox Toggl extension is constantly logging me out](https://community.toggl.com/t/the-firefox-toggl-extension-is-constantly-logging-me-out/4954)

<div class="topic-metadata">

**Author:** [@Isikyus](https://community.toggl.com/u/Isikyus)\
**Replies:** 6\
**Last updated:** [August 7, 2026, 12:30am UTC](https://community.toggl.com/t/the-firefox-toggl-extension-is-constantly-logging-me-out/4954 "2026-08-07T00:30:09Z")

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Hi, I’m having trouble staying logged in to the Toggl extension on Firefox. My Toggl extension button is displaying a red “X” indicating I’m logged out, but when I click on it and try to log in it doesn’t do anything. …

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## [Start/Stop time recording no longer working](https://community.toggl.com/t/start-stop-time-recording-no-longer-working/4952)

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**Author:** [@ClaireS](https://community.toggl.com/u/ClaireS)\
**Replies:** 2\
**Last updated:** [August 6, 2026, 1:34pm UTC](https://community.toggl.com/t/start-stop-time-recording-no-longer-working/4952 "2026-08-06T13:34:41Z")

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\*\*When I opened Toggl yesterday, I noticed that I can no longer use the start/stop function to time record. This is how I have used Toggl for the last five years, so it has understandably thrown me somewhat. I seem to …

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## [User issue on Toggl](https://community.toggl.com/t/user-issue-on-toggl/4944)

<div class="topic-metadata">

**Author:** [@aimagency](https://community.toggl.com/u/aimagency)\
**Replies:** 1\
**Last updated:** [August 5, 2026, 1:06pm UTC](https://community.toggl.com/t/user-issue-on-toggl/4944 "2026-08-05T13:06:22Z")

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One of my employers has been added onto toggl and cannot see any clients/projects or track their time as it will not register them as a member on our portal. She keeps receiving the same error code and bug after accepti…

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## [New Time log is missing](https://community.toggl.com/t/new-time-log-is-missing/4948)

<div class="topic-metadata">

**Author:** [@kkhipple](https://community.toggl.com/u/kkhipple)\
**Replies:** 1\
**Last updated:** [August 5, 2026, 1:04pm UTC](https://community.toggl.com/t/new-time-log-is-missing/4948 "2026-08-05T13:04:36Z")

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as I’m adding new project + task, the new time log is missing from time entries.

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## [Toggl Track - Activity Data disappears after ~1 week](https://community.toggl.com/t/toggl-track-activity-data-disappears-after-1-week/4942)

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**Author:** [@Lewis](https://community.toggl.com/u/Lewis)\
**Replies:** 5\
**Last updated:** [August 5, 2026, 1:04pm UTC](https://community.toggl.com/t/toggl-track-activity-data-disappears-after-1-week/4942 "2026-08-05T13:04:11Z")

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Struggling with an issue, whereby if I review my Toggl Track entries from over a week ago, the Activity Bar that appears beside each entries turns red, and when I click on it, the little window reports “No Activity Recor…

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## [Hours total for a in a report doesn't match Projects dashboard](https://community.toggl.com/t/hours-total-for-a-in-a-report-doesnt-match-projects-dashboard/768)

<div class="topic-metadata">

**Author:** [@Gilmour](https://community.toggl.com/u/Gilmour)\
**Replies:** 13\
**Last updated:** [August 4, 2026, 1:09pm UTC](https://community.toggl.com/t/hours-total-for-a-in-a-report-doesnt-match-projects-dashboard/768 "2026-08-04T13:09:56Z")

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Hello Toggl Community, When looking at the same 4 projects first in a report and then in the Projects tab, the totals of the hours for each project don’t match. All projects started within the last 12 months and the rep…

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## [Tracking breaks on Toggl Track](https://community.toggl.com/t/tracking-breaks-on-toggl-track/4941)

<div class="topic-metadata">

**Author:** [@rick\_johnson](https://community.toggl.com/u/rick_johnson)\
**Replies:** 1\
**Last updated:** [August 2, 2026, 6:01pm UTC](https://community.toggl.com/t/tracking-breaks-on-toggl-track/4941 "2026-08-02T18:01:23Z")

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When using Toggl Track, what’s the best and most efficient way to record breaks, such as a lunch break? Rick now I stop the running break. Create a new timer for my break. Stop that timer after the break is finished. Th…

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## [How to get a Saved Report token?](https://community.toggl.com/t/how-to-get-a-saved-report-token/4081)

<div class="topic-metadata">

**Author:** [@Jeremy\_Benson](https://community.toggl.com/u/Jeremy_Benson)\
**Replies:** 1\
**Last updated:** [July 31, 2026, 8:50pm UTC](https://community.toggl.com/t/how-to-get-a-saved-report-token/4081 "2026-07-31T20:50:28Z")

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I’m attempting to use the Saved Reports API endpoint but the docs are ambiguous about how to obtain a saved report token Saved reports | Toggl Engineering I’ve attempted to use the UUID from the Share URL but the API on…

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## [Idle time detection seems to be triggering too quickly](https://community.toggl.com/t/idle-time-detection-seems-to-be-triggering-too-quickly/4932)

<div class="topic-metadata">

**Author:** [@Isikyus](https://community.toggl.com/u/Isikyus)\
**Replies:** 2\
**Last updated:** [July 26, 2026, 11:23pm UTC](https://community.toggl.com/t/idle-time-detection-seems-to-be-triggering-too-quickly/4932 "2026-07-26T23:23:31Z")

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I have idle time detection turned on, with “Notify when idle for more than” set to 15 seconds. But I frequently seeing idle-time popups with smaller times than that, like 5 seconds. I do have the extension running in tw…

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## [A feature to pin the Mini Timer to the taskbar](https://community.toggl.com/t/a-feature-to-pin-the-mini-timer-to-the-taskbar/4927)

<div class="topic-metadata">

**Author:** [@meruna](https://community.toggl.com/u/meruna)\
**Replies:** 1\
**Last updated:** [July 25, 2026, 12:01am UTC](https://community.toggl.com/t/a-feature-to-pin-the-mini-timer-to-the-taskbar/4927 "2026-07-25T00:01:51Z")

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Hello. I am wondering if the following feature exists. A feature to pin the Mini Timer to the taskbar Reasons for needing it I keep multiple windows and programs open. Since the default toggle track is too large, I …

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## [Plan not syncing with Track](https://community.toggl.com/t/plan-not-syncing-with-track/4922)

<div class="topic-metadata">

**Author:** [@Bianca\_M\_Velez](https://community.toggl.com/u/Bianca_M_Velez)\
**Replies:** 3\
**Last updated:** [July 24, 2026, 10:37am UTC](https://community.toggl.com/t/plan-not-syncing-with-track/4922 "2026-07-24T10:37:18Z")

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I have Toggl Plan integrated but can’t track the time spent on tasks. When I click the timer button, it says, “Track Sync: unauthorized to perform this action,” but I’m the main user and both apps are integrated. Does an…

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## [Toggl 2.o down?](https://community.toggl.com/t/toggl-2-o-down/4921)

<div class="topic-metadata">

**Author:** [@dma\_stothart](https://community.toggl.com/u/dma_stothart)\
**Replies:** 6\
**Last updated:** [July 24, 2026, 10:35am UTC](https://community.toggl.com/t/toggl-2-o-down/4921 "2026-07-24T10:35:25Z")

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Hi All, Is Toggl -specifically Toggl2 - down? The app gives me an unresponsive blank window, when I go to the login page for Toggl 2, it’s also just a white screen. The phone app seems to work, although it’s not the eas…

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## [Idle time pop up](https://community.toggl.com/t/idle-time-pop-up/1287)

<div class="topic-metadata">

**Author:** [@afitz](https://community.toggl.com/u/afitz)\
**Replies:** 1\
**Last updated:** [July 24, 2026, 1:31am UTC](https://community.toggl.com/t/idle-time-pop-up/1287 "2026-07-24T01:31:25Z")

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ever since the update I now get ‘idle time’ pop ups any time I’m reading a page for more than a few minutes or writing some notes (on paper) on a website. this is really irritating as im not idle. Can i turn this featu…

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## [Toggl button not appearing in Microsoft To Do (Chrome Extension)](https://community.toggl.com/t/toggl-button-not-appearing-in-microsoft-to-do-chrome-extension/4032)

<div class="topic-metadata">

**Author:** [@Janko](https://community.toggl.com/u/Janko)\
**Replies:** 5\
**Last updated:** [July 23, 2026, 12:53pm UTC](https://community.toggl.com/t/toggl-button-not-appearing-in-microsoft-to-do-chrome-extension/4032 "2026-07-23T12:53:53Z")

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Hi, I am having trouble with the Toggl Track Chrome extension. The Toggl button is not appearing in Microsoft To Do, even though I have it enabled in the extension settings. Details: Issue: Toggl button is missing i…

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## [Freshservice integration. Timer won't recognize the "site"](https://community.toggl.com/t/freshservice-integration-timer-wont-recognize-the-site/4419)

<div class="topic-metadata">

**Author:** [@Greg\_Zielinski](https://community.toggl.com/u/Greg_Zielinski)\
**Replies:** 10\
**Last updated:** [July 21, 2026, 12:36pm UTC](https://community.toggl.com/t/freshservice-integration-timer-wont-recognize-the-site/4419 "2026-07-21T12:36:54Z")

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Post Title: Unable to get Freshservice detected for browser plugin Your Question/Topic: We have the site in a custom domain, helpdesk.companyname.com and I’ve tried the full URL and just companyname.com and our Freshser…

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## [Is Toggl Track planned to be translated into French?](https://community.toggl.com/t/is-toggl-track-planned-to-be-translated-into-french/4915)

<div class="topic-metadata">

**Author:** [@pverro](https://community.toggl.com/u/pverro)\
**Replies:** 1\
**Last updated:** [July 21, 2026, 12:27pm UTC](https://community.toggl.com/t/is-toggl-track-planned-to-be-translated-into-french/4915 "2026-07-21T12:27:53Z")

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Hi there, I’m using Toggl Track since 2020. It’s very helpful. I am wondering if Toggl Track will be translated in French version ? Wish you a very good week. Best regards. pverro

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