# FAQs and How-Tos

**URL:** https://community.toggl.com/c/faqs-and-how-tos/6.md?page=1

[Latest](https://community.toggl.com/latest.md) · [Categories](https://community.toggl.com/categories.md) · [Tags](https://community.toggl.com/tags.md)

**Page:** 2

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## [Email id login failed on android app](https://community.toggl.com/t/email-id-login-failed-on-android-app/3985)

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**Author:** [@Cedar\_Lu](https://community.toggl.com/u/Cedar_Lu)\
**Replies:** 0\
**Last updated:** [January 17, 2026, 7:50am UTC](https://community.toggl.com/t/email-id-login-failed-on-android-app/3985 "2026-01-17T07:50:58Z")

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Dear community: I got a problem accessing toggl with android app. May need your help, here is the description. The first abnormal thing occured about 3 days ago. When I found the toggl android app can’t be accessed, …

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## [In the reports, how to take all days into accounts in the calculation the Average Daily Hours, including the ones with no entry ?](https://community.toggl.com/t/in-the-reports-how-to-take-all-days-into-accounts-in-the-calculation-the-average-daily-hours-including-the-ones-with-no-entry/3949)

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**Author:** [@Crluxus](https://community.toggl.com/u/Crluxus)\
**Replies:** 0\
**Last updated:** [January 14, 2026, 8:56pm UTC](https://community.toggl.com/t/in-the-reports-how-to-take-all-days-into-accounts-in-the-calculation-the-average-daily-hours-including-the-ones-with-no-entry/3949 "2026-01-14T20:56:35Z")

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In the reports, how to take all days into accounts in the calculation the Average Daily Hours, including the ones with no entry ? If, for exemple, I generate a report for last week, I would like the average daily hours t…

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## [Timers are completly nonfuntional](https://community.toggl.com/t/timers-are-completly-nonfuntional/3667)

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**Author:** [@Athena](https://community.toggl.com/u/Athena)\
**Replies:** 5\
**Last updated:** [January 2, 2026, 12:30am UTC](https://community.toggl.com/t/timers-are-completly-nonfuntional/3667 "2026-01-02T00:30:33Z")

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takes two attempts to start timer, then another two attempts to end it. i often have to reload the page and by then the timeslot has been deleted, leaving me to guess how long i spent doing something. this has getting pr…

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## [Payment plans at Toggl Track](https://community.toggl.com/t/payment-plans-at-toggl-track/99)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 4\
**Last updated:** [December 18, 2025, 11:09pm UTC](https://community.toggl.com/t/payment-plans-at-toggl-track/99 "2025-12-18T23:09:06Z")

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Read more about Starter, Premium and Enterprise Our free plan covers basic time-tracking needs. It allows you and up to 2 more people to track time for free! However, you can upgrade your Organization to a paid subscrip…

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## [Creating Invoices in Toggl Track](https://community.toggl.com/t/creating-invoices-in-toggl-track/61)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 8\
**Last updated:** [December 12, 2025, 10:30pm UTC](https://community.toggl.com/t/creating-invoices-in-toggl-track/61 "2025-12-12T22:30:32Z")

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This article describes how you can create a PDF invoice based on your tracked hours from the Summary Report page. How do I create an invoice? It’s easy; go to the Reports (Summary or Detailed) and use the “Create Invoic…

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## [Help with upgrade on my account](https://community.toggl.com/t/help-with-upgrade-on-my-account/3643)

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**Author:** [@Carly\_M](https://community.toggl.com/u/Carly_M)\
**Replies:** 1\
**Last updated:** [December 5, 2025, 10:53am UTC](https://community.toggl.com/t/help-with-upgrade-on-my-account/3643 "2025-12-05T10:53:27Z")

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Hi there, I just upgraded my account from the free to the starter plan and was charged the full annual rate. I’ve now realised that I actually need the Premium plan to use the features that I need. I’ve clicked on chang…

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## [Time-off management in Toggl](https://community.toggl.com/t/time-off-management-in-toggl/3519)

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**Author:** [@Coco](https://community.toggl.com/u/Coco)\
**Replies:** 0\
**Last updated:** [November 14, 2025, 5:46pm UTC](https://community.toggl.com/t/time-off-management-in-toggl/3519 "2025-11-14T17:46:39Z")

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:star: Toggl Track — Time Off: A Friendly Walkthrough Time Off is the simplest way to track vacations, sick days, and any type of leave — all from inside Toggl Track. It can ONLY be manually activated in your instance b…

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## [What do the yellow blocks represent in the “Timeline” view in Toggl Focus?](https://community.toggl.com/t/what-do-the-yellow-blocks-represent-in-the-timeline-view-in-toggl-focus/3515)

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**Author:** [@Daniele\_Lunassi](https://community.toggl.com/u/Daniele_Lunassi)\
**Replies:** 0\
**Last updated:** [November 13, 2025, 10:52pm UTC](https://community.toggl.com/t/what-do-the-yellow-blocks-represent-in-the-timeline-view-in-toggl-focus/3515 "2025-11-13T22:52:56Z")

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Hi everyone, I’ve recently started using Toggl Focus for team planning and I have a question about the Timeline view. When I assign estimated hours to tasks, yellow blocks automatically appear in the person’s timeli…

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## [Sound Notification at the End of a Timer](https://community.toggl.com/t/sound-notification-at-the-end-of-a-timer/742)

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**Author:** [@Joao\_Victor\_Dutra](https://community.toggl.com/u/Joao_Victor_Dutra)\
**Replies:** 6\
**Last updated:** [November 8, 2025, 1:50pm UTC](https://community.toggl.com/t/sound-notification-at-the-end-of-a-timer/742 "2025-11-08T13:50:24Z")

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Hello! I am a user of the iPhone app and rely on it to track my study hours using the Pomodoro method. However, I have noticed that the app does not play a sound when a timer ends, which makes it difficult to transitio…

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## [Time registrations are not shown in Invoicing software after upgrade to premium](https://community.toggl.com/t/time-registrations-are-not-shown-in-invoicing-software-after-upgrade-to-premium/3470)

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**Author:** [@VTB](https://community.toggl.com/u/VTB)\
**Replies:** 1\
**Last updated:** [November 6, 2025, 10:00pm UTC](https://community.toggl.com/t/time-registrations-are-not-shown-in-invoicing-software-after-upgrade-to-premium/3470 "2025-11-06T22:00:51Z")

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For invoicing my clients I use API to transfer the time registration to the invoicing software. Yesterday I upgraded Toggl Free to Premium. But now all my registrations are not shown in the invoicing software. the API is…

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## [What does Focus do?](https://community.toggl.com/t/what-does-focus-do/3399)

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**Author:** [@hershel](https://community.toggl.com/u/hershel)\
**Replies:** 0\
**Last updated:** [November 3, 2025, 4:30am UTC](https://community.toggl.com/t/what-does-focus-do/3399 "2025-11-03T04:30:48Z")

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I’ve been using Toggl Track. It is recommending Toggl Focus. I can’t figure out what Toggl Focus does. Please point me at resources that explain what it’s for and how to use it. Thanks.

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## [Time Tracking Goals](https://community.toggl.com/t/time-tracking-goals/44)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 25\
**Last updated:** [October 30, 2025, 2:50pm UTC](https://community.toggl.com/t/time-tracking-goals/44 "2025-10-30T14:50:46Z")

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Create daily or weekly time tracking targets for you or a team member to achieve Set up time tracking Goals for yourself or, if you have the necessary permissions and a Starter subscription, for a team member in your wo…

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## [Fixed Fee Projects](https://community.toggl.com/t/fixed-fee-projects/218)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 9\
**Last updated:** [October 7, 2025, 5:00pm UTC](https://community.toggl.com/t/fixed-fee-projects/218 "2025-10-07T17:00:32Z")

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Set a fixed fee amount for projects and track your progress against it. Users can add a fixed fee amount to a project. This allows you to track how you are progressing in projects where you bill a flat amount for the …

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## [Filtering Reports](https://community.toggl.com/t/filtering-reports/55)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 9\
**Last updated:** [September 1, 2025, 11:08pm UTC](https://community.toggl.com/t/filtering-reports/55 "2025-09-01T23:08:53Z")

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Use Filters to find relevant data. Toggl Track reports can be filtered by User, Client, Project, Task, Tag, Billable flag and Description. Changes made to individual filters will be applied as soon as you click outside …

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## [Time audits](https://community.toggl.com/t/time-audits/86)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 8:44pm UTC](https://community.toggl.com/t/time-audits/86 "2025-07-24T20:44:43Z")

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See how you can quickly identify and correct time entries that are out of place or have suspiciously long durations. What are time audits? Time Audits can help you find time entries that are out of place quickly. Both a…

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## [How to customize toggl for my personal use only](https://community.toggl.com/t/how-to-customize-toggl-for-my-personal-use-only/2561)

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**Author:** [@sharukh](https://community.toggl.com/u/sharukh)\
**Replies:** 1\
**Last updated:** [July 14, 2025, 8:38am UTC](https://community.toggl.com/t/how-to-customize-toggl-for-my-personal-use-only/2561 "2025-07-14T08:38:57Z")

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Hey there, I wanted to know if there’s any way that I could use toggl only for my personal use and no organizations & workspaces. Like, just get rid of workspace kinda theme and only focus upon myself. Hoping this wou…

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## [Team Entry Settings](https://community.toggl.com/t/team-entry-settings/119)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 20, 2024, 11:52am UTC](https://community.toggl.com/t/team-entry-settings/119 "2024-11-20T11:52:27Z")

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Workspace-level setting that is available to administrators, allowing them to enable or disable start and stop times. If you choose to “Hide start and end times”, the start and end time fields will no longer be shown …

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## [Can I just track my total time in the Free plan?](https://community.toggl.com/t/can-i-just-track-my-total-time-in-the-free-plan/2222)

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**Author:** [@businesswriter](https://community.toggl.com/u/businesswriter)\
**Replies:** 1\
**Last updated:** [June 2, 2025, 12:52pm UTC](https://community.toggl.com/t/can-i-just-track-my-total-time-in-the-free-plan/2222 "2025-06-02T12:52:55Z")

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I’m doing part-time contract work for a non-profit. I get paid by the hour (the same amount per hour no matter what the project is). Each week, I need to submit to the non-profit the total time I spent on all the project…

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## [The Timer Page](https://community.toggl.com/t/the-timer-page/46)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 2\
**Last updated:** [May 27, 2025, 4:41pm UTC](https://community.toggl.com/t/the-timer-page/46 "2025-05-27T16:41:17Z")

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Toggl Track’s Timer Page is your work area; containing everything you need to be more productive. The Timer page is arguably the most important section in Toggl Track. It shows the logged in users their most recent time…

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## [Weekly report](https://community.toggl.com/t/weekly-report/57)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 2\
**Last updated:** [May 27, 2025, 4:35pm UTC](https://community.toggl.com/t/weekly-report/57 "2025-05-27T16:35:47Z")

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View your tracked time displayed on a week-by-week basis. Weekly reports are the best way to get an overview of the time you’ve tracked during one specific week. Click on the Reports tab on the left side menu and select…

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## [Some tips for time audits and project forecasting!](https://community.toggl.com/t/some-tips-for-time-audits-and-project-forecasting/2178)

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**Author:** [@Kim](https://community.toggl.com/u/Kim)\
**Replies:** 0\
**Last updated:** [May 27, 2025, 2:35pm UTC](https://community.toggl.com/t/some-tips-for-time-audits-and-project-forecasting/2178 "2025-05-27T14:35:17Z")

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Hey Toggl fam :waving\_hand: do we have any users running an agency here? :thinking: We recently talked to the managing director of digital marketing agency, Grey Matter. He shared some advice on how he has grown the ag…

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## [Subscription per Workspace / Team](https://community.toggl.com/t/subscription-per-workspace-team/1574)

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**Author:** [@Daniel](https://community.toggl.com/u/Daniel)\
**Replies:** 1\
**Last updated:** [April 5, 2025, 8:11am UTC](https://community.toggl.com/t/subscription-per-workspace-team/1574 "2025-04-05T08:11:24Z")

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Is it correct that I have to pay a separate subscription for each workspace / organization? I don’t understand how I should pay several times for the same service.

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## [Billable flag](https://community.toggl.com/t/billable-flag/1165)

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**Author:** [@Robin](https://community.toggl.com/u/Robin)\
**Replies:** 1\
**Last updated:** [March 17, 2025, 5:39am UTC](https://community.toggl.com/t/billable-flag/1165 "2025-03-17T05:39:14Z")

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On my project there is a billable flag, but I need to change it to not billable. When I try it said: “Billable flag is always on for this project”. I went to settings, and made a switch off, but it is still not possible …

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## [Billable flag how to cancel](https://community.toggl.com/t/billable-flag-how-to-cancel/1166)

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**Author:** [@Robin](https://community.toggl.com/u/Robin)\
**Replies:** 0\
**Last updated:** [February 18, 2025, 1:21pm UTC](https://community.toggl.com/t/billable-flag-how-to-cancel/1166 "2025-02-18T13:21:04Z")

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Hello, on my project (that is not billable) I can not change the rate because it sais “billable flad is always on for this project”, even though I change it in the settings of the project. What else can I do ?

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## [Billable Rates](https://community.toggl.com/t/billable-rates/216)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 2\
**Last updated:** [February 18, 2025, 9:54am UTC](https://community.toggl.com/t/billable-rates/216 "2025-02-18T09:54:47Z")

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Setting up billable rates for the Workspace, for Workspace Members, Projects, Project members, and tasks. Billable Rates is a Starter plan feature. The rates are applied to time entry duration allowing you to see how …

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## [Which payment methods do you support?](https://community.toggl.com/t/which-payment-methods-do-you-support/242)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 26, 2024, 2:35pm UTC](https://community.toggl.com/t/which-payment-methods-do-you-support/242 "2024-11-26T14:35:42Z")

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Payment methods accepted by Toggl Track. Toggl Track supports paying for subscriptions via credit card or wire transfer. Paying with a credit card If you’re paying via credit card, just enter your payment details on …

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## [Project Dashboard](https://community.toggl.com/t/project-dashboard/82)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 19, 2024, 12:10pm UTC](https://community.toggl.com/t/project-dashboard/82 "2024-11-19T12:10:31Z")

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Analyze project performance with the Project Dashboard. The Project Dashboard is available for Premium organizations and is only visible to project managers, workspace administrators and organization administrators. If …

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## [Historical Billable Rates](https://community.toggl.com/t/historical-billable-rates/217)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 25, 2024, 12:26pm UTC](https://community.toggl.com/t/historical-billable-rates/217 "2024-11-25T12:26:45Z")

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On our Premium & higher plans, you can flexibly change billable rates in the past, present or future for more accurate billing & reporting. Historical billable rates lets admins modify the historical billable rate for…

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## [Enforce Billable Time Tracking](https://community.toggl.com/t/enforce-billable-time-tracking/215)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 25, 2024, 12:19pm UTC](https://community.toggl.com/t/enforce-billable-time-tracking/215 "2024-11-25T12:19:20Z")

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Toggl Track is by default very flexible in how it treats billable and non-billable projects and time entries. It’s possible to have non-billable entries on billable projects and vice-versa. If you want to ensure billabl…

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## [Viewing Billable Data](https://community.toggl.com/t/viewing-billable-data/214)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 25, 2024, 12:17pm UTC](https://community.toggl.com/t/viewing-billable-data/214 "2024-11-25T12:17:24Z")

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Billable totals, amounts and charts will be consistently displayed in Reports. For example, here’s a screenshot from a typical Summary report. You can use the dropdown next to the Rounding button to show or hide rates…

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