# Subscription and payments

**URL:** https://community.toggl.com/c/faqs-and-how-tos/subscription-and-payments/20.md

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## [About the Subscription and payments category](https://community.toggl.com/t/about-the-subscription-and-payments-category/92)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 19, 2024, 2:23pm UTC](https://community.toggl.com/t/about-the-subscription-and-payments-category/92 "2024-11-19T14:23:04Z")

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Learn more about Toggl Tracks’s paid plans and subscriptions. Visit our knowledge base for the most up-to-date information.

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## [Discounts](https://community.toggl.com/t/discounts/98)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 21\
**Last updated:** [August 19, 2026, 11:27pm UTC](https://community.toggl.com/t/discounts/98 "2026-08-19T23:27:26Z")

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Toggl Track offers discounts to non-profits and students. Eligible organizations or students can get a lower price for a paid plan. Do you work for a non-profit or an educational institution? Are you a student? Please c…

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## [Editing and canceling a subscription](https://community.toggl.com/t/editing-and-canceling-a-subscription/97)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 3\
**Last updated:** [July 21, 2026, 1:22pm UTC](https://community.toggl.com/t/editing-and-canceling-a-subscription/97 "2026-07-21T13:22:24Z")

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Details on how to modify your existing subscription or stop paying for Toggl Track altogether You can make subscription changes from the Subscription page in the web app. You can access it from the menu bar on the left. …

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## [Subscription](https://community.toggl.com/t/subscription/4843)

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**Author:** [@aimagency](https://community.toggl.com/u/aimagency)\
**Replies:** 1\
**Last updated:** [June 27, 2026, 6:00pm UTC](https://community.toggl.com/t/subscription/4843 "2026-06-27T18:00:55Z")

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We are a start up company and would like to purchase the starter package but we were wondering if any discounts were available for a start up company with 10 employees?

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## [Using Toggl in Company](https://community.toggl.com/t/using-toggl-in-company/4800)

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**Author:** [@Antaury](https://community.toggl.com/u/Antaury)\
**Replies:** 1\
**Last updated:** [June 18, 2026, 6:03am UTC](https://community.toggl.com/t/using-toggl-in-company/4800 "2026-06-18T06:03:30Z")

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Hello, I have a question. I use Toggl to track my productive working hours, but I work for a company that does not use Toggl. If I use Toggl to record the hours I work and then invoice those hours to the company I work…

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## [Invoiced twice](https://community.toggl.com/t/invoiced-twice/4564)

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**Author:** [@vstdenis](https://community.toggl.com/u/vstdenis)\
**Replies:** 3\
**Last updated:** [April 22, 2026, 11:09pm UTC](https://community.toggl.com/t/invoiced-twice/4564 "2026-04-22T23:09:43Z")

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I was charged US$108 twice for my Toggl starter plan. I am the only user, so there are not multiple seats. How do I get a refund on the second charge?

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## [Change payment method to BACS](https://community.toggl.com/t/change-payment-method-to-bacs/4474)

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**Author:** [@helpdesk](https://community.toggl.com/u/helpdesk)\
**Replies:** 4\
**Last updated:** [April 14, 2026, 12:28pm UTC](https://community.toggl.com/t/change-payment-method-to-bacs/4474 "2026-04-14T12:28:30Z")

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We are currently on a monthly subscription and current method has expired and would like to change to BACS payment. What steps do I need to take?

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## [Student discount](https://community.toggl.com/t/student-discount/4289)

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**Author:** [@nil](https://community.toggl.com/u/nil)\
**Replies:** 1\
**Last updated:** [February 27, 2026, 6:01pm UTC](https://community.toggl.com/t/student-discount/4289 "2026-02-27T18:01:44Z")

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Hello, I’ve been trying to contact the support team about the student discount, but I haven’t been able to find a way to do so. I cannot see the chat box option. Is there an alternative way to reach them?

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## [Problem with payment authorization](https://community.toggl.com/t/problem-with-payment-authorization/3697)

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**Author:** [@grahamj42](https://community.toggl.com/u/grahamj42)\
**Replies:** 3\
**Last updated:** [February 13, 2026, 2:05pm UTC](https://community.toggl.com/t/problem-with-payment-authorization/3697 "2026-02-13T14:05:37Z")

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I received a notification that payment had failed (for my initial subscription). When I gave my credit card details, my bank requested verification for a debit of €0, which I gave. Il later Toggl asks for a payment of …

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## [Payment plans at Toggl Track](https://community.toggl.com/t/payment-plans-at-toggl-track/99)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 4\
**Last updated:** [December 18, 2025, 11:09pm UTC](https://community.toggl.com/t/payment-plans-at-toggl-track/99 "2025-12-18T23:09:06Z")

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Read more about Starter, Premium and Enterprise Our free plan covers basic time-tracking needs. It allows you and up to 2 more people to track time for free! However, you can upgrade your Organization to a paid subscrip…

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## [Help with upgrade on my account](https://community.toggl.com/t/help-with-upgrade-on-my-account/3643)

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**Author:** [@Carly\_M](https://community.toggl.com/u/Carly_M)\
**Replies:** 1\
**Last updated:** [December 5, 2025, 10:53am UTC](https://community.toggl.com/t/help-with-upgrade-on-my-account/3643 "2025-12-05T10:53:27Z")

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Hi there, I just upgraded my account from the free to the starter plan and was charged the full annual rate. I’ve now realised that I actually need the Premium plan to use the features that I need. I’ve clicked on chang…

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## [Subscription per Workspace / Team](https://community.toggl.com/t/subscription-per-workspace-team/1574)

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**Author:** [@Daniel](https://community.toggl.com/u/Daniel)\
**Replies:** 1\
**Last updated:** [April 5, 2025, 8:11am UTC](https://community.toggl.com/t/subscription-per-workspace-team/1574 "2025-04-05T08:11:24Z")

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Is it correct that I have to pay a separate subscription for each workspace / organization? I don’t understand how I should pay several times for the same service.

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## [Paying monthly vs paying annually](https://community.toggl.com/t/paying-monthly-vs-paying-annually/96)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 20, 2024, 9:26am UTC](https://community.toggl.com/t/paying-monthly-vs-paying-annually/96 "2024-11-20T09:26:03Z")

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Details on how monthly and annual plans work in Toggl Track. You can pay for your Toggl Track subscription annually or monthly, based on your preference. Here’s the difference between the two. Paying monthly Monthly pa…

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## [Upgrading to a paid plan](https://community.toggl.com/t/upgrading-to-a-paid-plan/95)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 19, 2024, 2:55pm UTC](https://community.toggl.com/t/upgrading-to-a-paid-plan/95 "2024-11-19T14:55:34Z")

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Becoming a customer and paying for Toggl Track Signing up for a paid plan and managing your subscription happens on the Subscription page (in the Toggl Track web app). You can access it anytime by clicking “Subscription…

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## [Basic information on Toggl Track pricing](https://community.toggl.com/t/basic-information-on-toggl-track-pricing/94)

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**Author:** [@Support](https://community.toggl.com/u/Support)\
**Replies:** 0\
**Last updated:** [November 19, 2024, 2:53pm UTC](https://community.toggl.com/t/basic-information-on-toggl-track-pricing/94 "2024-11-19T14:53:09Z")

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Info regarding our subscriptions and per user pricing. Includes tips on how to calculate your Toggl Track fee Most online companies have a payment system configured to best complement the tool or service they provide. O…
