# App login problem

**URL:** https://community.toggl.com/t/app-login-problem/1400
**Category:** Ask the Community
**Tags:** log-in
**Created:** [March 17, 2025, 12:48pm UTC](https://community.toggl.com/t/app-login-problem/1400 "2025-03-17T12:48:37Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![AlexDF](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@AlexDF](https://community.toggl.com/u/AlexDF)
#### Post date: [March 17, 2025, 12:48pm UTC](https://community.toggl.com/t/app-login-problem/1400/1 "2025-03-17T12:48:38Z")

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Hi all, I updated the TogglTrack app on my android mobile phone to latest version, now it doesn’t allow me to login, it is blocked on first page where it asks to signup or login or use google/apple auth, but if I press login (or signup) nothing happens, instead it should ask for credentials.  
I tried to uninstall/reinstall but nothing. The phone mounts an android12, I know it is quite old but since the last TogglTrack app update, everything was ok.

Any suggestions?

Alex

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### Author: ![Jake](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/jake/32/1159_2.png) [@Jake](https://community.toggl.com/u/Jake)
#### Post date: [March 17, 2025, 10:48pm UTC](https://community.toggl.com/t/app-login-problem/1400/2 "2025-03-17T22:48:38Z")

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Hiya Alex! Can you log into the webapp on Chrome in your Android device without issue?

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### Author: ![AlexDF](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@AlexDF](https://community.toggl.com/u/AlexDF)
#### Post date: [March 18, 2025, 6:38am UTC](https://community.toggl.com/t/app-login-problem/1400/3 "2025-03-18T06:38:54Z")

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Hi, I’ve done a web login using Chrome in my mobile phone and now the toggl track app correctly asks for credentials and allows me to login. Problem solved. Thanks a lot. Alex

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### Author: ![Jake](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/jake/32/1159_2.png) [@Jake](https://community.toggl.com/u/Jake)
#### Post date: [March 18, 2025, 11:29pm UTC](https://community.toggl.com/t/app-login-problem/1400/4 "2025-03-18T23:29:15Z")

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Glad to hear that 🙂 Thanks!
