# Can't receive "Your Toggl Code" verification email when signing up main Toggl account, stuck on "Verification required. Please try again."
**URL:** https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949
**Category:** Ask the Community
**Created:** [August 5, 2026, 9:14am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949 "2026-08-05T09:14:10Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@touch.the.sun](https://community.toggl.com/u/touch.the.sun)
#### Post date: [August 5, 2026, 9:14am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/1 "2026-08-05T09:14:10Z")
Hello,
I’m trying to register a main Toggl account with my [163.com](https://link.wtturl.cn/?target=https%3A%2F%2F163.com&scene=im&aid=582478&lang=zh "autolink") email address.
The page keeps showing the error: **Verification required. Please try again.**
I never receive the verification email titled “Your Toggl Code” for registration.
I can receive emails from Toggl Community normally, so my mailbox can get messages from Toggl.
I have checked spam folder and searched the inbox, there is no target verification mail.
Please help me resolve this registration issue. Thank you.
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### Author:  [@Support](https://community.toggl.com/u/Support)
#### Post date: [August 5, 2026, 1:33pm UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/2 "2026-08-05T13:33:37Z")
Hi! I Dmed you for more information.
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### Author:  [@Support](https://community.toggl.com/u/Support)
#### Post date: [August 5, 2026, 1:57pm UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/3 "2026-08-05T13:57:19Z")
Hi! It looks like our recaptcha is not loading for you. Can you confirm the same happens in a different browser/incognito mode and with/without VPN?
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### Author:  [@touch.the.sun](https://community.toggl.com/u/touch.the.sun)
#### Post date: [August 6, 2026, 8:01am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/4 "2026-08-06T08:01:45Z")
I’ve attempted to access this via several different browsers, but I still haven’t received the verification message and the prompt above keeps appearing.
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### Author:  [@touch.the.sun](https://community.toggl.com/u/touch.the.sun)
#### Post date: [August 6, 2026, 8:07am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/5 "2026-08-06T08:07:04Z")
The above error message keeps popping up constantly. When I tried logging in with Google, the page failed to load and showed an error. I don’t have a relevant Apple phone number, and registering via email keeps triggering the error shown above.
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### Author:  [@Support](https://community.toggl.com/u/Support)
#### Post date: [August 6, 2026, 1:01pm UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/6 "2026-08-06T13:01:58Z")
Hi! We have emailed you to discuss this 🙂
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### Author:  [@Y.K](https://community.toggl.com/u/Y.K)
#### Post date: [August 14, 2026, 6:57am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/7 "2026-08-14T06:57:13Z")
Hello there support team, same thing happened to me as well in a different context. My account with the email yannick.kabagema25snhu@keplercollege.ac.rw was locked and whenever i try to reset the password,as instructed by the Toggle Knowledge base to make sure i can login again; It has the exact same message whenever I enter a new password: **Verification required. Please try again.** I have no idea what it means and no idea how to move forward. Your help would be greatly appreciated, thanks.
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### Author:  [@Support](https://community.toggl.com/u/Support)
#### Post date: [August 19, 2026, 8:56am UTC](https://community.toggl.com/t/cant-receive-your-toggl-code-verification-email-when-signing-up-main-toggl-account-stuck-on-verification-required-please-try-again/4949/8 "2026-08-19T08:56:49Z")
I’ll DM you about this.