# Help needed

**URL:** <https://community.toggl.com/t/help-needed/3967>\
**Category:** Tech Discussions\
**Created:** [January 15, 2026, 11:08am UTC](https://community.toggl.com/t/help-needed/3967 "2026-01-15T11:08:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Eva\_Janssen](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/eva_janssen/32/2104_2.png) [@Eva\_Janssen](https://community.toggl.com/u/Eva_Janssen)\
**Post date:** [January 15, 2026, 11:08am UTC](https://community.toggl.com/t/help-needed/3967/1 "2026-01-15T11:08:59Z")

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Im not receiving a code on my email or in spam. What can I do else? \*\*

“As we are making Toggl more secure, we need every account with us to use a verified email. This will only take 30 seconds: we will email your address _removed_ a 6-digit code, which you will then need to enter to be secured. Send code or change email address”\*\*

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**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://community.toggl.com/u/discourse_ai_spam)\
**Post date:** [January 15, 2026, 11:09am UTC](https://community.toggl.com/t/help-needed/3967/2 "2026-01-15T11:09:01Z")

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**Author:** ![system](https://canada1.discourse-cdn.com/flex012/uploads/toggl1/original/2X/b/b14e70038f892b55981848f81cba47d90c934ea3.png) [@system](https://community.toggl.com/u/system)\
**Post date:** [January 16, 2026, 12:02am UTC](https://community.toggl.com/t/help-needed/3967/3 "2026-01-16T00:02:48Z")

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**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [January 16, 2026, 12:09am UTC](https://community.toggl.com/t/help-needed/3967/4 "2026-01-16T00:09:38Z")

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hi Eva! I have made a quick tweak on our end that I believe should help this, can you please attempt to request another verification email?

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**Author:** ![Amico\_Lane](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/amico_lane/32/1093_2.png) [@Amico\_Lane](https://community.toggl.com/u/Amico_Lane)\
**Post date:** [March 9, 2026, 11:20am UTC](https://community.toggl.com/t/help-needed/3967/5 "2026-03-09T11:20:37Z")

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I am having the same problem. Do you have a suggestion @Support