# Login not sending verification email

**URL:** <https://community.toggl.com/t/login-not-sending-verification-email/777>\
**Category:** Ask the Community\
**Created:** [January 19, 2025, 3:59pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777 "2025-01-19T15:59:32Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Macjam](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/macjam/32/603_2.png) [@Macjam](https://community.toggl.com/u/Macjam)\
**Post date:** [January 19, 2025, 3:59pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/1 "2025-01-19T15:59:33Z")

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For the last two days when logging in, it’s requesting that I verify. However, when I get it to send me the email with the verification code, no email arrives, and yes, I have checked my spam folder, there is no email anywhere.

Luckily for the last two days, I have been still been able to login, by going back and pressing the “I will do it tomorrow” button. But I have a sneaking suspicion this will only work for so long.

And yes, I checked the email that is shown, just in case it was somehow incorrect, but it is the correct email address shown on the screen. So my only conclusion is potentially the servers that send these verification emails are down or something. If I could get help with this matter, it would be much appreciated.  
(Also, I hope this forum is the correct place to ask about this.)

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**Author:** ![Jake](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/jake/32/1159_2.png) [@Jake](https://community.toggl.com/u/Jake)\
**Post date:** [January 22, 2025, 11:51pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/2 "2025-01-22T23:51:29Z")

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Heya! Looks like we were getting a bounce error on your email address. I’ve removed that, so the next email should come in 🙂

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**Author:** ![dj-54](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@dj-54](https://community.toggl.com/u/dj-54)\
**Post date:** [January 24, 2025, 7:18pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/3 "2025-01-24T19:18:01Z")

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I have the exact same issue. No email and I can still access by using “I’lll so it tomorrow” option. But for how long?

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**Author:** ![Marie](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/marie/32/324_2.png) [@Marie](https://community.toggl.com/u/Marie)\
**Post date:** [February 5, 2025, 9:15am UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/4 "2025-02-05T09:15:39Z")

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Hi Don,  
Sorry for the trouble! I’ll DM you to get your email so that I can check for any bounce errors on our end and help you resolve this as soon as possible. :toggl-heart2:

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**Author:** ![Cocox](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/cocox/32/772_2.png) [@Cocox](https://community.toggl.com/u/Cocox)\
**Post date:** [February 13, 2025, 10:20am UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/5 "2025-02-13T10:20:27Z")

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Hi, I’ve got the exact same issue, no emails in my inbox.  
Can anyone help with this? Thanks so much!

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**Author:** ![Marie](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/marie/32/324_2.png) [@Marie](https://community.toggl.com/u/Marie)\
**Post date:** [February 13, 2025, 10:23am UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/6 "2025-02-13T10:23:11Z")

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Hello there @Cocox 👋 DM you now. Cheers, Marie

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**Author:** ![deanb86](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/deanb86/32/779_2.png) [@deanb86](https://community.toggl.com/u/deanb86)\
**Post date:** [February 14, 2025, 2:15am UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/7 "2025-02-14T02:15:23Z")

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I’m having the same issue? Are you able to DM me to sort out? Thanks!

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**Author:** ![TimStokes](https://avatars.discourse-cdn.com/v4/letter/t/9e8a1a/32.png) [@TimStokes](https://community.toggl.com/u/TimStokes)\
**Post date:** [February 13, 2026, 3:34pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/9 "2026-02-13T15:34:55Z")

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I am having the same issue

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**Author:** ![erinkhughes](https://avatars.discourse-cdn.com/v4/letter/e/4bbf92/32.png) [@erinkhughes](https://community.toggl.com/u/erinkhughes)\
**Post date:** [February 16, 2026, 5:35pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/10 "2026-02-16T17:35:23Z")

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Hello! I’m having the same issue for one of my members. Can you @Marie DM me to get that email and see if theres a bounce on it? THANKS!

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**Author:** ![Jennie](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@Jennie](https://community.toggl.com/u/Jennie)\
**Post date:** [April 1, 2026, 4:58pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/11 "2026-04-01T16:58:06Z")

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I am having the same issue. Fortunately, I can click the “I’ll do it tomorrow” link, but I don’t know how long that will work.

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**Author:** ![sanderk](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@sanderk](https://community.toggl.com/u/sanderk)\
**Post date:** [June 10, 2026, 7:31am UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/12 "2026-06-10T07:31:14Z")

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I have the same problem. I could sign up for this community and received an email. But not for the main site.

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**Author:** ![sanderk](https://avatars.discourse-cdn.com/v4/letter/s/dc4da7/32.png) [@sanderk](https://community.toggl.com/u/sanderk)\
**Post date:** [June 12, 2026, 9:38am UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/13 "2026-06-12T09:38:03Z")

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Is there another way to contact toggl about this issue? Does the company have a contact form online? Or is this community the only way to get support?

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**Author:** ![Ned](https://avatars.discourse-cdn.com/v4/letter/n/848f3c/32.png) [@Ned](https://community.toggl.com/u/Ned)\
**Post date:** [July 2, 2026, 4:48pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/14 "2026-07-02T16:48:32Z")

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Please DM me as one of our staff members’ emails is not getting the invite.

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**Author:** ![jfoster](https://avatars.discourse-cdn.com/v4/letter/j/ed655f/32.png) [@jfoster](https://community.toggl.com/u/jfoster)\
**Post date:** [July 8, 2026, 1:50pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/15 "2026-07-08T13:50:42Z")

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Hi please can you DM me as I need a verification email for one of our staff members thank you  
@Jake @Marie

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**Author:** ![Karol](https://avatars.discourse-cdn.com/v4/letter/k/977dab/32.png) [@Karol](https://community.toggl.com/u/Karol)\
**Post date:** [September 4, 2026, 3:48pm UTC](https://community.toggl.com/t/login-not-sending-verification-email/777/16 "2026-09-04T15:48:16Z")

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I’m not receiving the verification e-mail. The e-mail address I’m using was used in the past, and now I can’t login.
