# Login/pwd no longer works, no access to email acct

**URL:** <https://community.toggl.com/t/login-pwd-no-longer-works-no-access-to-email-acct/1484>\
**Category:** Ask the Community\
**Created:** [March 25, 2025, 1:53pm UTC](https://community.toggl.com/t/login-pwd-no-longer-works-no-access-to-email-acct/1484 "2025-03-25T13:53:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![stooovie](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/stooovie/32/958_2.png) [@stooovie](https://community.toggl.com/u/stooovie)\
**Post date:** [March 25, 2025, 1:53pm UTC](https://community.toggl.com/t/login-pwd-no-longer-works-no-access-to-email-acct/1484/1 "2025-03-25T13:53:00Z")

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I’ve been using this login since like 2010, suddenly I’m unable to log in. The account has NOT been dormant, it’s been actively used. I use Bitwarden to manage passwords, it’s not like I’m typing it wrong.

I no longer have access to the email account I’ve been using to log into Toggl with, so I can’t reset the password.

Any way to get the account back? Thanks!

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**Author:** ![Jake](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/jake/32/1159_2.png) [@Jake](https://community.toggl.com/u/Jake)\
**Post date:** [March 25, 2025, 10:54pm UTC](https://community.toggl.com/t/login-pwd-no-longer-works-no-access-to-email-acct/1484/2 "2025-03-25T22:54:07Z")

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Heya Stoovie! I’m going to send you a DM 🙂

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**Author:** ![AHook](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/ahook/32/2579_2.png) [@AHook](https://community.toggl.com/u/AHook)\
**Post date:** [November 17, 2025, 1:09pm UTC](https://community.toggl.com/t/login-pwd-no-longer-works-no-access-to-email-acct/1484/3 "2025-11-17T13:09:20Z")

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Similar situation but I have been dormant and I cannot create an account or login with my old account. Can you help?

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**Author:** ![DonnaLT](https://avatars.discourse-cdn.com/v4/letter/d/ebca7d/32.png) [@DonnaLT](https://community.toggl.com/u/DonnaLT)\
**Post date:** [March 3, 2026, 8:04pm UTC](https://community.toggl.com/t/login-pwd-no-longer-works-no-access-to-email-acct/1484/4 "2026-03-03T20:04:15Z")

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I have the same issue and I think it’s because the email address I was registered with is no longer active, therefore I cannot reset my password. I’ve now created a new account with my other email address but would really like to link back to my original account that has all my tracking from the past 6 years! Please help