# Not syncing between devices **URL:** \ **Category:** Product Feedback\ **Created:** [January 21, 2026, 7:29pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063 "2026-01-21T19:29:00Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![RunningRepairs](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@RunningRepairs](https://community.toggl.com/u/RunningRepairs)\ **Post date:** [January 21, 2026, 7:29pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/1 "2026-01-21T19:29:00Z")
Hi, Since just this week, my devices are not syncing between each other (phone & pc). Phone works fine, pc works fine but neither can see the others input. Please resolve asap ---
**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://community.toggl.com/u/discourse_ai_spam)\ **Post date:** [January 21, 2026, 7:29pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/2 "2026-01-21T19:29:02Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex012/uploads/toggl1/original/2X/b/b14e70038f892b55981848f81cba47d90c934ea3.png) [@system](https://community.toggl.com/u/system)\ **Post date:** [January 21, 2026, 8:13pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/3 "2026-01-21T20:13:30Z")
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**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\ **Post date:** [January 21, 2026, 10:27pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/4 "2026-01-21T22:27:00Z")
Hello! Do you happen to see any small red icons next to entries in the phone app? If you tap on one of these entries, does any error message appear? ---
**Author:** ![RunningRepairs](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@RunningRepairs](https://community.toggl.com/u/RunningRepairs)\ **Post date:** [January 22, 2026, 5:46am UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/5 "2026-01-22T05:46:11Z")
No red icons, everything says it’s synced. Ive logged out & back in. Incredibly frustrating & no direct support access is even more frustrating. Give me a reason to continue paying you! ---
**Author:** ![RunningRepairs](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@RunningRepairs](https://community.toggl.com/u/RunningRepairs)\ **Post date:** [January 22, 2026, 6:44am UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/6 "2026-01-22T06:44:33Z")
Stand down, I’ve fixed it, PC end was not syncing. I tried to log out & it said I would lose all my entries & should ‘try to sync’, which I did, which worked. This is despite me endlessly hitting the ‘Sync’ button dozens of times over the last 48 hours. ---
**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\ **Post date:** [January 22, 2026, 10:38pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/7 "2026-01-22T22:38:57Z")
Glad to hear it’s been resolved. Thank you! As a quick side-note: you do have “direct support access” 😉 Paid Toggl users have support within the Toggl webapp by clicking on the question mark icon in the sidebar and choosing “Chat with Support”. ---
**Author:** ![RunningRepairs](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@RunningRepairs](https://community.toggl.com/u/RunningRepairs)\ **Post date:** [January 23, 2026, 9:30am UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/8 "2026-01-23T09:30:53Z")
Hi Toggl, I can’t find this - where exactly is it please? ---
**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\ **Post date:** [January 23, 2026, 10:30pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/9 "2026-01-23T22:30:27Z")
![Screenshot 2026-01-23 at 16.29.50](https://canada1.discourse-cdn.com/flex012/uploads/toggl1/original/2X/3/35685d812f332b775f26369821873c027daa4ea5.png) It should be here in the lower-left sidebar 🙂 ---
**Author:** ![RunningRepairs](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@RunningRepairs](https://community.toggl.com/u/RunningRepairs)\ **Post date:** [January 24, 2026, 9:05am UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/10 "2026-01-24T09:05:13Z")
Ah I see, when using a browser, I can use the question mark button & select ‘go to community’ (chat with support doesn’t initially appear). After selecting ‘community’, I then get an option to ‘Chat with support’ to contact you. As a client who almost never uses a browser, I don’t find this useful. In the past you used to have a feedback button in the app & it worked very well. Please bring that back. ![Toggl - No contact support button](https://canada1.discourse-cdn.com/flex012/uploads/toggl1/original/2X/d/d99f38432ebe6297e6068ebd9c8e1d1580f66e2a.png) ---
**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\ **Post date:** [January 26, 2026, 10:52pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/11 "2026-01-26T22:52:41Z")
Thanks for the response! Which app do you use? ---
**Author:** ![RunningRepairs](https://avatars.discourse-cdn.com/v4/letter/r/977dab/32.png) [@RunningRepairs](https://community.toggl.com/u/RunningRepairs)\ **Post date:** [January 27, 2026, 8:32am UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/12 "2026-01-27T08:32:44Z")
Your question is ambiguous - Are you asking if I use the app on an Android or IOS? If so - Android - Version 8.5.0 (52256552) ---
**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\ **Post date:** [January 27, 2026, 10:44pm UTC](https://community.toggl.com/t/not-syncing-between-devices/4063/13 "2026-01-27T22:44:34Z")
Thank you so much! I’ll pass this on to the team as feedback 😊