# Report problem

**URL:** <https://community.toggl.com/t/report-problem/2778>\
**Category:** Ask the Community\
**Created:** [August 4, 2025, 7:14am UTC](https://community.toggl.com/t/report-problem/2778 "2025-08-04T07:14:19Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![JoolsM](https://avatars.discourse-cdn.com/v4/letter/j/b5a626/32.png) [@JoolsM](https://community.toggl.com/u/JoolsM)\
**Post date:** [August 4, 2025, 7:14am UTC](https://community.toggl.com/t/report-problem/2778/1 "2025-08-04T07:14:19Z")

</div>

**I downloaded Toggl about 10 days ago and have used it every workday. I’ve created tags but nothing else as there is only me using it. For my first week it displays a summary report without a problem for week31. But when I try to get the same report for week32 it says “nothing to see here, we couldn’t find any time entries” despite the fact I can see time entries in the timer window. What am I getting wrong please? Thanks, Jools**

- Be clear and concise.
- Check if your question has been asked before. 🔍
- Be respectful and thank those who help. 🙂

---

<div class="post-metadata">

**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [August 4, 2025, 3:52pm UTC](https://community.toggl.com/t/report-problem/2778/2 "2025-08-04T15:52:45Z")

</div>

Hey there! Could you DM us your account email address and we will take a look for you!

---

<div class="post-metadata">

**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [August 4, 2025, 8:35pm UTC](https://community.toggl.com/t/report-problem/2778/5 "2025-08-04T20:35:09Z")

</div>

Hey Jools! Use the DM function to send us a direct message, just so you’re not sharing your email address openly 🙂

---

<div class="post-metadata">

**Author:** ![JoolsM](https://avatars.discourse-cdn.com/v4/letter/j/b5a626/32.png) [@JoolsM](https://community.toggl.com/u/JoolsM)\
**Post date:** [August 5, 2025, 8:11am UTC](https://community.toggl.com/t/report-problem/2778/6 "2025-08-05T08:11:52Z")

</div>

Overnight something has changed as when I logged onto the work computer this morning I could get reports for week32.

---

<div class="post-metadata">

**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [August 5, 2025, 10:41pm UTC](https://community.toggl.com/t/report-problem/2778/7 "2025-08-05T22:41:33Z")

</div>

Please let us know if you have any further issues, @JoolsM !

---

<div class="post-metadata">

**Author:** ![Luis\_Palmitesta](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/luis_palmitesta/32/1956_2.png) [@Luis\_Palmitesta](https://community.toggl.com/u/Luis_Palmitesta)\
**Post date:** [August 27, 2025, 1:30pm UTC](https://community.toggl.com/t/report-problem/2778/8 "2025-08-27T13:30:08Z")

</div>

HI, I’m having the same issue since Yesterday, is there anything you can do to help me? Thanks.

---

<div class="post-metadata">

**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [August 27, 2025, 9:36pm UTC](https://community.toggl.com/t/report-problem/2778/9 "2025-08-27T21:36:15Z")

</div>

Hey @Luis_Palmitesta

Can you let me know more about the issue you’re facing - are you missing W32 on your summary report?