# Toggl integration with JIra - api limits

**URL:** <https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065>\
**Category:** Ask the Community\
**Created:** [September 9, 2025, 12:44pm UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065 "2025-09-09T12:44:53Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Meel0007](https://avatars.discourse-cdn.com/v4/letter/m/5fc32e/32.png) [@Meel0007](https://community.toggl.com/u/Meel0007)\
**Post date:** [September 9, 2025, 12:44pm UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/1 "2025-09-09T12:44:53Z")

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**The Toggle integration with Jira**  **changed due to API usage policy changes**

Since September 5th 2025, due to the API usage policy changes, each issue we open and want to start Toggl track for, we need to click the Proceed to App button to confirm that we acknowledge Toggl API usage.

see: [API & Webhook limits | Toggl Track Knowledge Base](https://support.toggl.com/en/articles/11484112-api-webhook-limits)

If we need to click this button once, that would be okay, we we now need to click this button for EVERY issue we open or refresh. This can be like 20-30 times a day, which is ridiculous!!

We use Google Chrome on Macbook, but in Safari we have the same problem.

What can we do to fix this?

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**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [September 9, 2025, 8:22pm UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/2 "2025-09-09T20:22:05Z")

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Hello! Does this “proceed” button appear within Toggl or JIRA?

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**Author:** ![Meel0007](https://avatars.discourse-cdn.com/v4/letter/m/5fc32e/32.png) [@Meel0007](https://community.toggl.com/u/Meel0007)\
**Post date:** [September 11, 2025, 9:09am UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/3 "2025-09-11T09:09:38Z")

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The appears in Jira in the side panel where the Toggle integration section is. Normally, we could start a time track from there for the issue we are working on, but now we need to click Proceed every time

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**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [September 11, 2025, 7:35pm UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/4 "2025-09-11T19:35:23Z")

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Thanks for that! That is actually controlled by the integration developer, so we don’t have any control over that message or process. I’d recommend getting in touch with them for more info!

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**Author:** ![Navi](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Navi](https://community.toggl.com/u/Navi)\
**Post date:** [October 15, 2025, 12:02pm UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/5 "2025-10-15T12:02:16Z")

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I have same issue and it’s driving me nuts, any update on this?

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**Author:** ![Meel0007](https://avatars.discourse-cdn.com/v4/letter/m/5fc32e/32.png) [@Meel0007](https://community.toggl.com/u/Meel0007)\
**Post date:** [October 16, 2025, 7:49am UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/6 "2025-10-16T07:49:57Z")

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Hi Navi,

The Toggle integration that we were using was not from Toggle itself, but from Appfire. Toggle does not support this integration. I also contacted Appfire and they responded that this is expected behaviour from the integration. So in other words, this is unworkable. I am now testing with the Jira integration from Toggle, but this is also not working very well for us. So we are now looking at other options, because no one seems to care about the user experience that this change causes.

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**Author:** ![Navi](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Navi](https://community.toggl.com/u/Navi)\
**Post date:** [October 16, 2025, 9:28am UTC](https://community.toggl.com/t/toggl-integration-with-jira-api-limits/3065/7 "2025-10-16T09:28:33Z")

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Hi Meel0007, thanks for info. I think problem started when Toggl changed their api usage limits, so they should feel responsible for that 🙂

I have researched options in Jira cloud (which we use) and it seems there is no way to turn off api usage limit, so we might as well look for other time tracker which is better integrated with jira.
