# Toggl Plan - Time Tracker

**URL:** <https://community.toggl.com/t/toggl-plan-time-tracker/609>\
**Category:** Ask the Community\
**Created:** [December 27, 2024, 5:06am UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609 "2024-12-27T05:06:45Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![toggluser](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/toggluser/32/496_2.png) [@toggluser](https://community.toggl.com/u/toggluser)\
**Post date:** [December 27, 2024, 5:06am UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609/1 "2024-12-27T05:06:45Z")

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Hi everyone,

I’m encountering an issue as a Free user on Toggl Plan. Whenever I try to start a timer directly from a task, I get the following error message:  
**“Timer not started”**  
**“Track sync: User does not have access to this resource.”**

Has anyone experienced this before? What could be causing this error? Any help would be appreciated!

Thanks!

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**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [December 27, 2024, 12:29pm UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609/2 "2024-12-27T12:29:26Z")

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Hi! Do you have a paid plan with Toggl Track? The reason you are seeing that error might be because you have enabled task sync, and tasks are a paid feature in Track.

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**Author:** ![toggluser](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/toggluser/32/496_2.png) [@toggluser](https://community.toggl.com/u/toggluser)\
**Post date:** [December 27, 2024, 2:27pm UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609/3 "2024-12-27T14:27:02Z")

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Thank you, that has been the issue. 🙂

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**Author:** ![Dave\_D](https://avatars.discourse-cdn.com/v4/letter/d/49beb7/32.png) [@Dave\_D](https://community.toggl.com/u/Dave_D)\
**Post date:** [January 15, 2025, 6:56pm UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609/4 "2025-01-15T18:56:52Z")

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I have the same error but my account is a Premium (trial) for a few more weeks. I’d really like to try this feature. Am I configured incorrectly?

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**Author:** ![Dave\_D](https://avatars.discourse-cdn.com/v4/letter/d/49beb7/32.png) [@Dave\_D](https://community.toggl.com/u/Dave_D)\
**Post date:** [January 15, 2025, 7:01pm UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609/5 "2025-01-15T19:01:21Z")

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Also, in Apps & integrations it appears my Toggl Track account is linked.

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**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\
**Post date:** [January 29, 2025, 1:08pm UTC](https://community.toggl.com/t/toggl-plan-time-tracker/609/6 "2025-01-29T13:08:41Z")

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> [@Dave\_D](#):
>
> I have the same error but my account is a Premium (trial) for a few more weeks. I’d really like to try this feature. Am I configured incorrectly?

@Dave_D DMd you with additional questions