# Toggl Windows app not syncing with web app **URL:** \ **Category:** Ask the Community\ **Tags:** data\ **Created:** [October 6, 2025, 4:06am UTC](https://community.toggl.com/t/toggl-windows-app-not-syncing-with-web-app/3226 "2025-10-06T04:06:50Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Yousuf\_Idris](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/yousuf_idris/32/2200_2.png) [@Yousuf\_Idris](https://community.toggl.com/u/Yousuf_Idris)\ **Post date:** [October 6, 2025, 4:06am UTC](https://community.toggl.com/t/toggl-windows-app-not-syncing-with-web-app/3226/1 "2025-10-06T04:06:50Z")
Starting Thursday, my Toggl Windows app stopped syncing time entries with the web app. I’ve tried adjusting proxy settings, but no luck. After exporting my data, I logged out and back into the Windows app, now it shows no time entries, projects, or tags, as if it’s a brand-new account. All my data is still visible on the web app, so it’s clearly an issue with the desktop client. Also, I can’t find an easy way to contact Toggl support directly. - I’ve also tried uninstalling and re-installing the app, did not fix it. - I’ve tried upgrading to premium, did not fix it. - On the IOS app all my data is there. So it’s definitely a problem with the windows app. ---
**Author:** ![Support](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/support/32/1577_2.png) [@Support](https://community.toggl.com/u/Support)\ **Post date:** [October 7, 2025, 12:20am UTC](https://community.toggl.com/t/toggl-windows-app-not-syncing-with-web-app/3226/2 "2025-10-07T00:20:56Z")
I’ve DM’d you @Yousuf_Idris ---
**Author:** ![Yousuf\_Idris](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.toggl.com/yousuf_idris/32/2200_2.png) [@Yousuf\_Idris](https://community.toggl.com/u/Yousuf_Idris)\ **Post date:** [October 8, 2025, 3:56am UTC](https://community.toggl.com/t/toggl-windows-app-not-syncing-with-web-app/3226/3 "2025-10-08T03:56:39Z")
Hello everyone, I want to report I’ve found the issue. It’s because I changed my computer’s language to Arabic, which in turn changed the calendar from Georgian to Hijri. As soon as I changed the settings back to English (which changed the calendar back to Georgian) my time started syncing again. Hope this helps somebody else!