Feature Request: Add a third time category beyond “billable” and “non-billable”

Product Feedback
,
1

Hi Toggl Team,

I’d love to suggest adding another time category option alongside the existing “billable” and “non-billable” ones.

Currently, Toggl enables us to track and analyse the ratio of billable to non-billable hours, which works well for most use cases. However, in many teams (including ours), there are recurring time entries that don’t fit cleanly into either category — for example, sick leave, holiday, or internal administrative and development work.

These activities are non-billable but also shouldn’t distort the billable/non-billable ratio, since they don’t represent “productive” project work. It would be invaluable to have a third category (e.g., “excluded”, “neutral time”, or “non-project time”) that can be tracked and reported on separately, without affecting the billable/non-billable balance.

This feature would make time reports and team productivity insights much more accurate and meaningful.

Thanks for considering this!

1 Like
2

This is where I use “tags” to distinguish, but agree that having a third type would be helpful for those instances where I need to track pro-bono hours. It is productive work that is WORK, but I am not going to be charging for it.