Login issue with Toggl Focus

Toggl Focus FAQs and How-Tos
1

Hi,

Since Saturday, I have been unable to log in to Toggl Focus via Chrome or the Windows app. Each time I try to sign in using my Google account, I receive the following error message (translated from Chinese):

“Something unexpected happened.
Don’t worry, our team has been notified and is working on the issue. Please try again in a few minutes.
Return to homepage.”

However, the issue has persisted until now.

I only started using Toggl Focus last week, and it has been very helpful in organizing my to-do list. Unfortunately, this login issue has been quite frustrating.

Does anyone know how to resolve this problem?

Thank you in advance.

Best regards,
Xiao

2

Hi Xiao,

I’m sorry to hear you’re having trouble logging into Toggl Focus with your Google account. The error message you’re seeing suggests there’s an issue that needs investigation.

Here are a few things you can try:

  1. Clear your browser cache and cookies, then try logging in again in Chrome
  2. Try using a different browser to see if the issue is specific to Chrome
  3. Wait a bit longer and try again, as the error message mentioned the team is working on it
  4. If you haven’t already, try restarting both your browser and the Windows app

If you’re still unable to log in after trying these steps, there may be an account-specific issue that needs direct attention from the team to resolve.