How to mange Organization-level settings
This Settings tab allows you to manage Organization-level settings, such as the Organization name and ownership. You can also see the Pricing Plan your organization is currently on here, as shown in the screenshot below:
The Subscription tab
The Subscription tab allows you to manage the Subscription for your Organization. On this page, you will see an Overview of your current subscription with three tabs at the top:
-
Overview
-
Invoices and payments (legacy)
-
All Plans
The following screenshot shows an example of how the Subscription overview looks like on an Annual Premium plan:
Managing your subscription
The Subscription area allows you to manage your subscription and review payments.
- Overview
The Subscription Overview tab shows you the current plan you are on, your active user count, and any discounts available. You can also add or edit payment details and billing information from this page by clicking on “Manage billing”
- Invoices and payments (legacy)
The Invoices and Payments tab has all your subscription invoices from our legacy payment processor. To view more recent invoices click on “Manage billing” and scroll down on the next view
- All Plans
On the All Plans page you can change to a different subscription plan or switch between monthly and annual billing.
Important Subscription Notes:
Active user count:
Active user count is calculated based on the Organization Team active user count. If a user exists in the Organization without being a member of any Workspace, they will be included in the active user count unless they are deactivated or deleted from the Organization.
Multi-workspace setup (Enterprise plans only)
If you’re on our Multi-workspace feature (Enterprise plans only), do remember that workspaces under the same organization are only accessible to users who are invited to each workspace. You can assign workspaces and roles while inviting users to an organization.
If you still have questions about managing Organizations, please contact our Support team by clicking on the purple chat icon in the bottom right corner of this page to start a chat.