Poor messaging when profile photo upload fails

Every now and again I get annoyed looking at my profile picture from ten years ago and I try to upload something more current. I’ve been dealing with digital images for thirty years, the profile photo (231K) and a reduced version of my profile photo (109K), both jpeg, are in use in countless places including this forum. Yet when I try to upload either to my Toggl profile I get the error:

We were unable to resize your image, please check your image and possibly convert it to a png or jpeg and try again

We all have better things to do than to keep choosing poorer and poorer jpeg settings until the file gets past the filter, and if the ultimate problem is that your filter will only accept .jpeg and not .jpg in the file name … I mean, come on. If it’s a file size limitation specify the limit in the error message (and if the cutoff turns out to be 100K, reconsider it). If .jpg is not accepted in the file name that’s never been a good practice.

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We can share this with our team, Eric; thank you for sharing it!

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