I have just started a new toggl account and it works great on my browser. However, I can’t log into it on my phone. It takes me through the log in process then when it tries to load the workspace I get the error message that says “Uh oh! Seems someone has removed you from their workspace. No worries, create a new workspace to continue.”
But it is a private workspace, and it is the same account I have on my browser. I have tried multiple fixes including uninstalling and re-installing, along with changing passwords and log in methods, bot none have worked so far. If anyone has any advice I would appreciate it.
That sounds frustrating, especially when everything is working fine on the browser side!
This error usually appears when the app has trouble recognizing your workspace on mobile, even though your account is intact. A few things you can try:
Make sure you are logging in with the exact same method on your phone as you use on the browser. For example, if you signed up with Google, use the Google login option on the app rather than entering your email and password manually, as these can sometimes be treated as separate accounts.
It is also worth double-checking that the email address shown after logging in on mobile matches the one tied to your browser account.
If you have already tried reinstalling and switching login methods without success, you can go ahead and create a new workspace as the error message suggests. Any workspace you create will be connected to your account, and you can continue using Toggl from there. Your original workspace should still be accessible on the browser side.
Hopefully one of those steps gets you sorted out!
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