Database? Error when trying to edit/ do anything

Error! pq: nextval: reached maximum value of sequence “event_stream_sync_event_stream_id_seq” (2147483647)

Getting this error when trying to edit entries/add tasks to projects. I’m on the Pro Plan. The type of error suggests it’s a DB error.

EDIT: This happened all of a sudden, I am happy to provide more information. This is on the web version. The mobile apps all seem to work, but they don’t sync with web.

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I’m having the same problem. Were you able to figure out how to fix it?

I was not, this is likely an error on their end.

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I am getting same error too. Seems to be some issue with app

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Welp. Such a hassle :downcast_face_with_sweat: I was on a middle of a task and couldn’t stop my entry, and now it’s still rolling lol

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same here! but status page is operational

I was trying to find their pop up chat in the web page to contact their customer support, but seems like it was gone too?

I’m seeing the same error:

The number in the error message is also the same, so I think it’s one error affecting all users.

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I’m also getting the same error. Hopefully they’ll update the status page soon.

https://status.toggl.com/ is updated as of 3 minutes ago

2147483647 is the 32-bit integer limit. I’m guessing their database is full and needs resizing.

Same error. The number is exactly (2^32/2) - 1 which is most likely an integer overflow in their database. In other words, we have to wait until they fix it on their end. It’s quite critical and most likely affecting every single user.

This would be hilarious if this is the actual reason

I’m having he same issue

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It is the reason 100%. It’s a typical error when your postgresSQL database reaches the max ID in the default configuration: https://stackoverflow.com/questions/56533378/postgresql-set-max-value-for-sequence-to-a-higher-value

It’s easy to solve but it requires a manual intervention from them, I hope some dev is still awake.

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Hey everyone! We’re on it :saluting_face: Expect updates here when I get more information from our team!

-Jake

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Yeah they gotta switch to bigint lmao

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Same error

Seems to be fixed at least for me, thank you very much!

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Same error here too. At least I’m not the only one.
Hope the Toggl team can fix it soon. I can’t track my billable hours, so it’s affecting our project costing.