I have a client who wants to see the date and start/stop times for each block of time on the invoice. I can see that on my report, but it disappears when I make the invoice. Toggl will let me download the .csv which I could use to make an invoice in another app, but then why am I paying Toggl? I can do that work with a free account.
Also, she wants to see the pay period explicitly called out on the invoice. Right now, I add that info to the notes section but it would be great to have as well.
I’m afraid that the invoice you create from a report does not include start/stop times. But I will be sharing this with the product team for consideration in future development!
With that said, CSV exports are not part of the free plan; you’d still need a paid one to get that export. Your best approach at this time, with this beloved client you have, is to export the data from the Detailed report page and use that to support the invoices you create in the web app as an additional document with the extra information.
I hope this helps for now. We will do our best to better meet your needs in the future.
Yes, I’m a paid subscriber and I figured out how to export the .csv for a workaround. Still, Toggl is a time tracker for use with clients— it really feels like I should have the ability to show times to clients, right?
Thanks for sending this along to the product team. Cheers—
I have the same question and I find toggltrack’s lack of customer service extremely frustrating. I will be cancelling my account if they cannot address some of the key functionality issues immediately. This includes adding dates per line on their invoices. The Quickbooks integration is useless without this.
Have there been any further discussions with the product team on improving invoice functionality? The invoices lack important information. We upgraded our Toggl account to eliminate manual data entry, but we can’t use the invoices from Toggl since they lack the general information usually included on most invoices. We shouldn’t need to export data into a CSV report and then transfer that data to an invoice. As a paid user, I don’t think this is an unrealistic expectation. Specifically, it would be much more useful if all invoices included the following:
Date & times of entries (with the option to remove time entries, but the date of work completed should always be added to an invoice).
Summarized option with the date and total hours entered (instead of each line item)
Option to remove fields such as purchase order and payment terms
Hopefully the product team can prioritize this, as it would greatly improve the efficiency of those who have purchased a premium package. Thanks!
I’m really sorry we’re not currently able to fully meet your needs with the invoicing feature at this time. At the moment, there are no immediate plans to update the invoicing feature, but I’ve shared your feedback with the team, and we’ll be revisiting possible improvements. While we can’t promise changes right away, we genuinely value your input — it plays an important role in shaping future updates
We do try to address all customer needs — while the product team has many competing priorities, every bit of feedback is taken into consideration
I agree that not being able to indicate the date the work was done and the employee that did the work is a giant constraint. I like your time keeping feature but my subscription is basically useless if I can’t include those items in the invoice itself. I own a law firm and I am required to include those items in invoices.
Unfortunately I have to also add that I will need to start looking for a different product soon unless this feature is implemented- too many of my clients want to see dates on the invoices and don’t want to look at a supplemental CSV report. And if I’m editing PDFs and manually adding Excel tables, then what is the point of paying for these features? Please add this as a must have, with the options @nicoleseaman laid out.
I upgraded from the free version so I could use the invoice feature. I also would like to see the date and time started/finished on the invoice as the clients are asking. I find this odd that you cant have this in the invoice, wouldnt have thought it would be that difficult the info is in the reports section. Please push the tech support to seriously look at this feature.
Another vote to implement this - currently manually writing times in the comment section of my invoices, not very professional but satisfies my client. Just a really annoying extra step I have to do when it should be an integrated feature.
Ditto to all of the above. Adding the date to the description or generating a report then copy-pasting it are workarounds but including dates by default seems like something that should be a given on a time-tracking app.
