How to get human support instead of AI agent; unfortunately Chronos is useless

I am a long time user since 2019, mostly quiet but now I compiled a list of 11 issues to resolve and discuss. I was hoping to get help from Toggl.. but I am exchanging pointless endless conversations with Chronos, the new AI agent. BTW AI is so overrated.

I like toggl, I am a big fan, but this AI leads to nowhere… how to proceed?
BTW: I am on starter plan. Is the only solution to pay more within Premium plan? Getting real feedback for a lot more price does not seem like a good option though.

Hey @Domen_Prasnikar

I’ve DM’d you so we can look into your chat with the AI.

Thanks!