Owen1
1
Post Title: Clearly state your question or topic.
Your Question/Topi
c: Describe what you need help with or want to discuss with other members of the community 
Helpful Tips for Best Answers:
- Be clear and concise.
- Check if your question has been asked before.

- Be respectful and thank those who help.

Veljko
2
Hi @Owen1, thanks for posting! Are you able to log into your account using the web app or do you encounter the same issue there?
Owen1
3
I can log into the website.
Veljko
4
And you have authenticated your email after signup with a confirmation code?
Owen1
5
Yes. Do I have to stay online to use it?
Veljko
6
@Owen1 we need to look into this further on our end, DMd you with additional questions