Issue With New Employees Time of Day

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1

Newly added employees have incorrect time of day on reports

Hello, I recently added two new employees to my group. For some reason when I look at their detailed report the next day it is showing they logged in at 1:00 pm instead of 8:00 am. All of my other employees have the correct time on their reports. Please help!

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2

Hi Tinika,

Thank you for reaching out. It sounds like the employees’ timezones are causing this issue.

Reports are designed to display time according to the Profile page time zone setting which is set to UTC by default (unlike the Timer page which uses the time zone set on your computer).

I advise checking which time zone the employees’ profiles are set to and changing it if necessary.

They can do this by going to Profile > Profile Settings > Reports Timezone and then clicking on Account Settings > Time preference to switch to another time zone.

Let us know if you have any further questions!