Lost time tracking for several months

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1

Post Title: Lost time tracking for several months

Your Question/Topic: I seem to have lost several months of time tracking. What did I do to cause this and can I get it back?

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1 Like
2

Hi Christine! What’s the timeframe of what you’re missing?

3

May 25th through June 29th

4

Thanks! I am seeing time logged successfully during that period :thinking: Can you share a screenshot of what you see when you attempt to run a report in the Reports tab?

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summary-May25-31
summary-May25-31948Ă—355 43.6 KB

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06_June_2025
06_June_2025978Ă—555 43 KB

summary-May25-31
summary-May25-31948Ă—355 43.6 KB

summary-Jun 01-30
summary-Jun 01-30932Ă—355 39.7 KB

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summary-Jun 01-30
summary-Jun 01-30932Ă—355 39.7 KB

summary-May25-31
summary-May25-31948Ă—355 43.6 KB

8

I have a repeating event called “Correspondence” from 9-10 AM every morning. That’s the only thing that is showing up. I did a lot of client work during this time period.

9

I’ve DM’d you, Christine!

10

Oh! I didn’t feel a thing! What is DM?

11

Hey Christine,

We sent you an email as a follow up. It is titled Track: Missing Data. Could you reply there to us please?

12

I did not receive an email from you at this address. When did you send it?

13

We sent it to the email address you’ve used here in the Community.

14

Can you send it again? My email address is Christine@FFGenealogy.com