🔔 Not Receiving Your Verification Email? Here’s What to Do!

[sara.w88]

Help needed, please!
Verification came through for this website but not receiving emails to reset password.

[Marie]

@sara.w88 @Riley @Joanne @harjoittelija I DMed you

[jennorthglen]

same issue here. Note that I was not able to reply with my original account because you have to be logged in to reply - and this particular issue prevents you from logging in. I had to set up a new account in order to contact you with this reply. Please DM and we can resolve. Thank you much for your help.

[Joanne]

Hello Marie

Whatever you have done worked this time as I now have a Toggl account! I need to figure out next how to connect it to my employer’s account but am sure we can manage that through our account admin.

Thanks for your persistence in resolving this issue.

Best wishes,
Joanne

[cutefunk]

Help needed please

[Bargatan]

help needed, the changa password mail dont arrive and the invitation neither

[nida]

Hi! I’ve DMed @Bargatan, @Jiri_Niziol, @cutefunk and @jennorthglen. Can you please reply to me there.

[thiagoreis]

help needed, I also checked already my spam folder and nothing there!

[Carmel]

Help needed, We have sent numerous emails to a collegue who has checked his spam/junk and is still not receiving an invitation from toggl.

[Marie]

@Carmel @thiagoreis just DMed you

[Carmel]

Morning Marie,

Our Staff member is still not receiving the invitations. Can you please assist.

Regards
Carmel

[Carmel]

Help needed! This is getting very frustrating. Please help!

[nida]

Hi Carmel,
I’ve DMed you too now, can you please reply?

[AaronS]

Help needed - we are not receiving email invites for a new member

[KieranG]

help needed Thankyou

[Carmel]

Dear Nida,

Thanks for your DM. I responded last week – I am just following up again.

[REDACTED] is the email the member that we are trying to on board to our Toggl Track.

Ben has not been receiving the email. I have tried inviting him using Microsoft edge and google chrome web browsers and I have repeatedly invited him.

We are looking at upgrading to the Premium plan, however, I’m feeling somewhat nervous to upgrade when this simple procedure of adding a new member is so difficult and the support received is also difficult to navigate.

I would be grateful if you could contact me ASAP so that we can sort this issue out.

Kind Regards

Carmel

[dianetoggl]

Hi Carmen,

I’ve unbounced this users email address and removed the outstanding invites. Please invite them again and they should receive the invite

Just FYI - I’ve removed the email address and phone number from your previous post. If the issue continues please let us know and I’ll DM you for the email address again.

[dianetoggl]

@KieranG and @AaronS
I’ve DM’d you both

[Carmel]

Thanks,

I have resent invite.

Carmel

[jezzycalex]

Help needed. I was logged out of my account, and I am not receiving the password reset email.