No email verification code

Email verification code not sent:

This morning I have been asked for an email verification code. I have requested this three times, from different devices, have waited 5 minutes and re-requested from the same device - no email received.

Yes, I have my spam folder open. I signed up to the community to ask this question and got the registration email within 10 seconds.

I see this has been raised as an issue before but this is really frustrating.

Any ideas/suggestions?

Thanks

1 Like

Hi Ian, :wave:
Sorry for the trouble! Since you’ve already checked your spam folder and tried multiple devices, it’s possible that your email address might be on our bounce list, which could be preventing the verification email from reaching you.
I’ll DM you to get your email address so that I can check for any bounce errors on our end and help you resolve this as soon as possible. :toggl-heart: