Toggl Extension not working with Premium Plan on Microsoft Planner

Ask the Community
1

Post Title: Clearly state your question or topic.

Your Question/Topic: Describe what you need help with or want to discuss with other members of the community :people_holding_hands:

I had Toggl extension working perfectly fine on Basic Planner.

But we recently converted our Plan with Basic subscription to Premium and we don’t have Toggl button any more on planner tasks.

image
image432×206 7.69 KB

I have already tried clearing Browser Cache..
Edge is the latest version.
Tried disable and enabled the extension.

Thank you.

:bulb: Helpful Tips for Best Answers:

  • Be clear and concise.
  • Check if your question has been asked before. :mag:
  • Be respectful and thank those who help. :slight_smile:
2

Hi there, so you think that changing your subscription for Microsoft Planner has affected the functionality of the Track browser extension? Does upgrading to the premium plan in Microsoft Planner change the layout for the Planner app?

3

I think Premium Plan does change the layout for Planner app.

Below is screen shot for a task in Basic Plan, where Toggl extension does show button.

image
image2077×1007 195 KB

Below is the screenshot for Premium Plan task

image
image2311×546 52.7 KB

4

@Ujjaval Thanks for confirming that! Our team will start working on optimizing the integration for the higher-tier plan and the UI that goes with it.

1 Like
5

Thanks team, please let me know if I can be of any help in providing information to support this.

Regards,

Ujjaval

1 Like