Toggl track windows app not syncing while online

I’m online writing this post, while my track app is in offline mode and I can’t click on the sync button. How do I fix this?

Does it help if you go to Proxy settings and choose “Do not use proxy”?

I just switched to “do not use”, which didn’t help. Then I switched back to system proxy, and now it works :smiley:. Thanks!

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Nice! I’ll need to have our desktop team look into this in case we need to further optimize proxy settings, but I’m happy this helped. :slight_smile:

Can you estimate when this issue will be fixed? Toggle discarded an entire workday of time entries last week due to the Windows app failing to sync (and switching the proxy settings doesn’t help in my case). The only way to resume syncing is to log out, which of course loses all my time entries unless I export and re-import. I have to consider this application unusable until a fix is implemented.

Alternatively, can you advise the last known version without this issue, and is it possible to roll back?

Also, I notice that “Ignore SSL verification” is an option in the proxy settings. That option should not be available in the GA version.