Also, I can no longer sort my Project by Tags.
Same here - @system sort this out
Some features say that i need to be on a Starter plan .. i am on Starter.
Same issue here, follow for solution
They just changed a bunch of the features or what? Billable hours aren’t showing, amount either. Can’t export in XLSX, only PDF and CSV. I hope this is just a bug.
Hello! This issue should be solved already and a quick browser refresh should be all that’s needed. Can you attempt a refresh and let us know if that’s helped?
Hi there, no the issue is still the same. I am going to log out and back in to see if that helps
I can assure you it’s not solved.
Thanks for sharing that! Let me update our team so we can investigate further
Hello! Our team has solved this issue and they’ve noted that a hard refresh of your browser should do the trick. To run a hard refresh, use CTRL+F5 (Windows) or COMMAND+SHIFT+R (Mac).
Please let us know if that’s helped!
Thanks so much! All sorted and grateful
Hi, I’m completely unable to access my Reports, keeps spinning indefinitely and not loading. I urgently need access to this data. I have tried a hard reload, that has not resolved the issue. I tried “Chat with support” under the help icon in the sidebar, but that doesn’t work either.
I tried a hard reset but I’m still having trouble creating new projects. I have a starter plan but when I try to mark a project as billable or add a time estimate, it says those are starter features.
@amy_anderson @Alex_Cordy Our team has heard from other users in the last hour that a hard refresh has worked now. Can you try once more?
I’ve done a hard reload and it is working for me now, thanks for following up.
Just did a hard refresh and it’s working as usual again. Thanks for the help!!