Can’t log in to iOS app

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1

Post Title: Can’t log in to iOS app

Your Question/Topic: I was auto logged out of the iOS app yesterday. I could not log back in. After entering my email and PW and hitting enter, the login page just reloads with the email and pw field cleared. PW is fine. Can log in on website. Tried on another iPhone, same issue. Deleted app, restarted phone, reinstalled app, same issue. Reset pw, same issue.

2

Heya! If I understand correctly you can log in without issues on your iOS browser on that same device?

3

Hi Jake,

Yes, I can log in through the browser. I just can’t log in to the app.

4

Thanks! What version of iOS are you currently running?

5

I have the same issue on my iPhone 14 Pro Max running iOS 17.7.2.

I got signed out and haven’t been able to sign in again after manually updating the app to version 6.8.0.

6

Thanks for that information! Are you running any kind of a proxy or VPN?

7

@Damien_Schreurs @Sideshowbob

Just checking to see if you are still having issues logging into the app?