Hi There! I can’t upgrade to a paid. Everytime I click on it, I get the Message that “Something went wrong”. As there seems to be no customer service, no e-mail, no phone, no chat or any possibility to contact someone for problems, I try my luck here to find a person from TOGGL that can help me with my onboarding.
It is really annoying to spend half an hour looking for some kind of support and not finding it, when something isn’t working.
Maybe someone from you in the community has an idea what I cloud do!
THANKS ALOT, Greetings, Max
Hi Max, sorry to hear you’re running into this issue - that’s definitely frustrating!
A few things worth trying to get past the “Something went wrong” error when upgrading:
Try a different web browser or clear your current browser’s cache and cookies, then attempt the upgrade again. Sometimes browser extensions can also interfere, so trying in a private/incognito window is worth a shot too.
You can access the subscription page directly by going to Toggl Track and trying from there.
If the issue persists, you can reach the Toggl support team directly by emailing support@toggl.com - they will be able to look into your account and help you complete the upgrade.
Hope that gets it sorted for you quickly!
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