I didn’t find any obvious contact form, so I hope, creating a post here is the right solution.
I’m a single user and tried to sign up via E-mail in the Android App. But I just got an error, saying “Verification required”. I didn’t get any notification, that I would receive an E-Mail and nothing appeared in my inbox.
What’s the issue here and how can it be fixed?
I’m looking forward to help.
Best regards,
Timo
Hi Timo, welcome to the community!
It sounds like the sign-up process started but the verification email didn’t come through. Here are a few things worth checking:
First, take a look in your spam or junk folder, as verification emails sometimes end up there.
If you don’t find it there, try signing up again through the Toggl Track website at Toggl Track: Time Tracking Software for Any Workflow instead of the Android app, as this can sometimes work more smoothly for initial account creation.
Also make sure the email address you entered was typed correctly, as a small typo could mean the email went somewhere else.
If you have access to a different email address, you could also try signing up with that one to see if the issue is specific to your original email provider.
Hope one of these helps you get up and running!
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