Getting charged even tho I canceled my subscription

I tried to find a support chat or even an email but didn’t find any so I’m writing here hoping the support team will see this.
I canceled my subscription months ago and I’m still getting these “Thank You For Your Payment” emails.
Please help…

I understand this is frustrating. Since you canceled your subscription months ago but are still receiving payment confirmation emails, this appears to be a billing issue that requires direct account investigation.

You can reach out to the Toggl support team directly through your account settings or by visiting the Toggl website’s support contact page. They’ll be able to review your account history, confirm the cancellation status, and help resolve any unexpected charges or email notifications.

If they canceled their subscription how do they log in chat bot?

Please ping a support person to review this thread.

I checked my credit card log and Im still getting charged. please help. @Support

We’ll send you a private message in just a moment to sort this out :slight_smile: