I was charged US$108 twice for my Toggl starter plan. I am the only user, so there are not multiple seats. How do I get a refund on the second charge?
I understand this is frustrating. Issues with duplicate charges and refunds are billing matters that require direct account review and action.
While I don’t have the specific details about your charges in front of me, these situations typically need investigation into your billing history and account to determine what happened and process any necessary refunds.
You’ll need to reach out directly about this billing issue so it can be resolved properly for you.
Thank you, but how do I do that? I emailed Is there something else I should do?
Hi, I can see we’ve replied to you via email.
Let us know if you need anything else!