Post Title: Previous time entries are not loaded in latest mac desktop version.
Your Question/Topic: I was on an older version of the Toggl Track MacOS desktop app. I received a message to upgrade it.
After upgrading the list view does not show me previous time entries and at the top of the app it reads “Loading…”.
The calendar view does show me previous time entries.
I’ve restarted restarted the app, restarted my Macbook and uninstalled and installed the app again. Nothing works.
Macbook Pro - M2 Pro (2023)
Running OSX Sonoma 14.4
Thanks for taking the time to go through all those troubleshooting steps! I really appreciate it. I’ll report this to the team so they can take a closer look. In the meantime, using the calendar view as a temporary workaround might help while we investigate.
Hello Paul,
I’m back with an update! It looks like you were using a really old version of the app, which might have been the issue.
Before making any changes, could you first check if you can see your time entries on the timer page or in reports in the web app? We want to make sure you don’t lose any entries in case the app wasn’t syncing properly.
If everything looks good there, then we can proceed with clearing the old app data and reinstalling the latest version. Here’s how:
Delete the app data folder located at: ~/Library/Group Containers/B227VTMZ94.group.com.toggl.daneel.extensions
I’ll report this to the team so they can take a closer look. In the meantime, using the calendar view as a temporary workaround might help while we investigate. 
