Login not sending verification email

For the last two days when logging in, it’s requesting that I verify. However, when I get it to send me the email with the verification code, no email arrives, and yes, I have checked my spam folder, there is no email anywhere.

Luckily for the last two days, I have been still been able to login, by going back and pressing the “I will do it tomorrow” button. But I have a sneaking suspicion this will only work for so long.

And yes, I checked the email that is shown, just in case it was somehow incorrect, but it is the correct email address shown on the screen. So my only conclusion is potentially the servers that send these verification emails are down or something. If I could get help with this matter, it would be much appreciated.
(Also, I hope this forum is the correct place to ask about this.)

Heya! Looks like we were getting a bounce error on your email address. I’ve removed that, so the next email should come in :slight_smile:

I have the exact same issue. No email and I can still access by using “I’lll so it tomorrow” option. But for how long?

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Hi Don,
Sorry for the trouble! I’ll DM you to get your email so that I can check for any bounce errors on our end and help you resolve this as soon as possible. :toggl-heart2: