Not possible to reset password

Hi,

My account logged out for no reason. I tried to reset my password several times, but I never received the recovery email. Could you help me recover my account ?

Thanks

Hello! Can you refresh your browser and try a password reset email request once more?

Hi, thanks for your rapid response. Tried twice. Even cleaned all cookies. Unfortunatly, no luck.

Thanks for that; we’ve made a tweak on our end that might help. Please refresh your browser and attempt to request a password reset, then let us know when you’ve done so.

Hello, I’ve requested a new password but didn’t receive any email. What should I do ?