Which product is this about?
Toggl Track
Topic content
I changed computers. So I downloaded the desktop application to find that it is not the same application at all. I can’t find any other download and when I try to use the application, which I can only assume is tied to Toggl 2.0, I can’t find any of my existing time entries.
What is the expected path forward?
The older version of the Toggl Track desktop app has been replaced by the current desktop app, and the previous version is no longer available for download. The current desktop app is the only desktop option going forward.
Regarding your missing time entries, this is most likely an account sign-in issue. Make sure you are logging into the desktop app with the same account credentials (email and password) you used before. If you had multiple workspaces, also check that you have the correct workspace selected, as entries are organized by workspace.
Your time entries are stored in your Toggl Track account and are accessible across all platforms, including the web app at Toggl: Time Tracking Software & Capacity Planning Tool, so logging in there can be a good way to confirm your data is intact before troubleshooting the desktop app further.
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