Is anyone else receiving this error message when you try and stop a timer? I can’t get any of my timers to record their tags today and it’s been working fine until this morning.
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Yep, just started happening for me too (on the web app). Have logged out and back in, refreshed the page - no go. Only way I’ve been able to enter time now is using Manual Mode.
Unfortunately, entered times still fail to sync if I edit the entry after it’s been entered.
I’m seeing the same issue. I’ve been able to stop timers if I add a tag to them first, but obviously that’s fiddly to have to do every time.
Stopping timers from the browser extension does seem to work though.
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Yes - only manual entry possible at the moment. Very irritating!
Yes, mine has just started doing this too. The only way I could stop the timer, was to delete it, even when I added the tag first and when I put in a manual entry, it won’t let me add a tag. Everytime, it just pops up with this error.
This might help someone: By signing in using an in private browsing session, I am able to switch tasks (end one, start another) precisely once before the error returns. Not ideal, and I hope the underlying issue is fixed soon.
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It’s happening to some users (mine works, but my collegues doesn’t) in Japan region as well.
Hope this reach to engineers and fix it asap
-p.s.
- The error also occurs in my account
- The workaround works! Thank you peterloudon for your help!
- Now it happened to the private mode too
- Mobile app seems work fine for now
- I contacted support and the team is aware of this and working on it
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having the same problem here
I do and it will give me massive issue with my client 
Hey folks! Our team has just issued a fix for this. Please attempt to refresh your browser(s) to see if that helps!
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Looks like it’s working for me now, thank you!
(I’m in AU, if it matters).
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Thank you so much for your swift help Jake, and the team!
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Thanks all so much for your patience while we worked at it!