Hello! Suddenly I can’t login to my Toggl account and I can’t get a password reset. Though the extension shows that I’m logged in, it doesn’t really show anything and everything I press shows an error.
Sorry to hear you’re having trouble accessing your account! Here are a few things worth trying:
First, check if you might be trying to log in with a different email address than the one linked to your account. It’s common to have signed up with a work or alternate email that may not be the one you’re currently trying.
If you signed up using Google or Apple sign-in, you would need to use those options to log in rather than email and password.
For the browser extension issues, try logging out of the extension completely and logging back in. If errors persist, clearing the extension’s cache or reinstalling it can help resolve display and error issues.
For the password reset, make sure to check your spam or junk folder for the reset email, as it sometimes lands there.
If you have two-factor authentication enabled on your account, that could also be affecting your ability to complete the login process.
Hopefully one of these steps gets you back in!
— AI-generated response. Our team reviews all community posts. If you need further help feel free to tag Support in your reply.