Which product is this about?
Toggl Track
Topic content
I’ve been using Toggl for over 12 years at this point, and I just logged into the website focus.toggl.com and all of my events are gone. It is blank. I know they were there just a few weeks ago, so I’m not sure what’s happening. I’m still able to use Toggl Track Version 10.17.0 (2993). But two things seem to be happening. #1 - sync is no longer happening. #2 - all of my past events are gone. I found this email in a junk folder today "Hello,
We hope Toggl 2.0 has brought more clarity to your days already. Just a quick heads-up — your Premium trial ends in 7 days.
If you’d like to keep using features like Timeline view, Billable rates, Workload and Utilization reports and more, you can upgrade with one click here.
Not planning to upgrade? No problem – in 7 days your account will simply switch to the Free plan, and you can keep using Toggl 2.0.
Need help or have questions before upgrading?
Check our help articles or ask in our Community — our team will be happy to help." Is it related? How do I rectify all of these issues? With the free plan, I should still be able to see all of my past events, and it should be syncing, right?