Can't Create Subscription

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1

I am not able to upgrade to the Starter Plan. I have tried two different payment methods, ensured that all billing information is correct, cards have no issues, etc. Have tried multiple times with each. Seeing two behaviors:

  • Stopped at checkout page: I receive the error Failed to create subscription

  • Goes to processing page, but fails with error Something went wrong

Please advise. Thanks!

2

@tcarpenterpro considering I’ll be sharing some info related to your payment method I’ll move this conversation to a private channel and email you shortly.