Duplicate project with segments, statuses and tasks doesn't work

Post Title: Duplicate project with segments, statuses and tasks doesn’t work

Your Question/Topic: We use toggl plan for our day-to-day planning in the workshop; i want to duplicate the main project we use with all details and then archive it; but i tries over several months now and it doesn’t work. No error message, no nothing. I start it up, the button [Duplicate] greys out and then nothing for a while; after a while the button is active again but there is nothing there… We use Team Plan.
Do you know what i’m missing?

It sounds frustrating that the duplicate function isn’t working as expected for your project in Toggl Plan. Since the duplicate button is becoming unresponsive without any error messages, there may be an issue preventing the duplication from completing.

In the meantime, here are some workarounds you could try:

  1. Try duplicating a simpler version of your project first - start with fewer segments, statuses, or tasks to see if there’s a complexity limit that might be causing the issue.

  2. Manually recreate the project structure if the duplication continues to fail. You can set up the segments, statuses, and tasks again in a new project.

  3. If you’re primarily looking to archive your current project while keeping a copy, you could create a new project with the key details you need to reference, then archive the original.

The specific issue with duplicating projects that have segments, statuses, and tasks together sounds like something worth investigating further to make sure it’s working properly for you. I’d recommend reaching out directly to get this sorted out so you can use the duplicate feature as intended.