Post Title: Unable to get Freshservice detected for browser plugin
Your Question/Topic: We have the site in a custom domain, helpdesk.companyname.com and I’ve tried the full URL and just companyname.com and our Freshservice site doesn’t get picked up by the timer.
The manual timer works. The right click browser “fly out” works. I even added google sites and can confirm I see the START TIMER on other sites. It appears Freshservice just isn’t getting detected