Some of my projects became greyed out and now I cannot access them.
I don’t know why but they are set as “Private”.
I’m on a free plan but this has nothing to do with the trial finish as it happened way before that.
How can I make them public again so I can have access to these projects?
Cheers!
Private projects in Toggl Track are a Premium feature. When a workspace is downgraded from a paid plan to the free plan, projects that were set to Private become locked and appear greyed out.
To access those projects again, you would need to upgrade to a Premium plan to be able to change the privacy settings back to public.
As a workaround on the free plan, you can still create new public projects and move forward with those, though the greyed out private projects would remain inaccessible without upgrading.
— AI-generated response. Our team reviews all community posts. If you need further help feel free to tag Support in your reply.
That doesn’t seem to be a great response.
I don’t even understand why were they set as private as I’m the only one on my organization. Maybe it was my mistake, I can give you that.
Can someone at Toggl please set these projects as “Shared”?
Thank you.