Won't let me buy Premium plan

Ask the Community
1

I’m trying to purchase the Premium plan but it keeps saying “Customer details appear incorrect. Update failed” in the Billing Details section. It asks for my name, email and address. I’ve tried every possible way to input this information with no success. WTF

2

Hey @Rebekah_Sanders

I’ve just tried cancelling your trial - can you let me know if you’re able to sign up now as expected?

Thanks!

3

That worked thank you!

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