Can't log in or reset password

Ask the Community
23

@jmallec1 DM sent your way!

24

I am having the same problem. Haven’t been able to log in the last couple of days. No password reset email is received. Have checked spam folders.

25

hello ! I’m facing the same issue. Could you help me ?

26

Hello @Support ! I am having the same problem. I got logged out and when I try to log in, or when I try to reset my password, I get the “Oops! Something went wrong. Please try again.” message. Could you please help me resolve this? Thank you!

1 Like
27

Same issue for me “Opps! Something went wrong. Please try again.”

28

Hi @Support - I am having this problem too. Can you help?

29

@Support Having the exact same issue as everyone else above, and need help ASAP accessing my timesheet. Thank you.

1 Like
30

@Support I’m having the same problem with the same message. Thanks.

31

Hi @Support
I have the same issue with login, can you help pls? Thank you

32

Hi @Support
I have the same problem here, can you please help me? Thanks a lot :slight_smile:

33

@Support I’m also having the same problem, hope you can help me as well.

34

Good day @Support reporting the same issue. Appreciate any help!

35

Hi Marie, Toogl kicked me out and I can’t log in. Neither email nor password have changed. I tried to reset my password and got a link for that, but it leads to a page saying “Something went wrong”. Can you help please?

36

Hello! I appear to also be having a similar issue where it says that something went wrong and doesn’t let me log in or reset my password. I log in via my Google account, I do get a password reset email, and my account was working earlier this morning, but it isn’t working now on the app or my laptop, and the password reset also says something went wrong

37

@Support I am having this issue as well.

Looks to be a system-wide issue with this many users experiencing it.
Hope you get it resolved soon.

38

I am having the same problem…

39

Hello all :waving_hand: The issue from today has been resolved as of 30 minutes ago. Please let us know if you run into any other issues.

3 Likes
40

Thank you! It’s been working for me for about 3 hours

41

Yep, I’m in too :+1: Thank you.

42

I have the same problem. Not able to login to my account that I’ve had for years. I do not want to start over from scratch to retrieve all my accounts and tasks. I even had to create a new account to send this message. PLEASE get me back in!!!